
法國興業銀行
法國興業銀行
公司簡介
公司職位 (10)
TRAINEE: FIC Business Management, Global Markets - APAC
RESPONSIBILITIES
The role will be primarily focus on the below themes:
- Contribute to the business strategy and further improve profitability
- Increase operational efficiency
The role would involve:
- Support Senior Business Managers on specific business initiatives such as big trades, NPC, New offerings (electronic venue, new CCY,), etc.
- Conduct ad-hoc requests, analysis, and studies to help support the business.
- Collaborate with various support functions (Risk, Compliance, Legal, Operations) on shared topics.
- Prepare Dashboards for monitoring of relevant KPI
- Act as lead on certain projects or deliveries
- Prepare and update presentations for FIC Management
PROFILE REQUIRED
- Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar
- Prior exposure to the banking industry, i.e., summer internship would be a plus
- Strong Communication skills
- Flexibility, pro-activity, curiosity and capable to multi-task
- Result and solution orientated
- Positive, can do attitude
- Team spirit, collective mindset
- Interest in financial markets
- Capable to adapt to a fast-paced work environment.
- Advanced level in Excel & Power Point
- Familiarity with Digital visualisation tool (Tableau / Power BI) would be a plus
- Other programming languages would be a plus
Behavioral Skills
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Client - Sales and Marketing Strategy: I contribute to adapt our offer to our clients'/internal partners' needs
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Responsibility - Risk awareness: I am constantly on the lookout for risks
- Commitment - Sustainability: I strive to develop my skills and knowledge
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
Equity Prime Brokerage Client Facing Middle Officer Associate / Vice-President
RESPONSIBILITIES
- Subject Matter Expert across trade lifecycle for Asia markets for Equity (swap + Cash) PB and FI PB.
- Main point of contact for a set of clients, this includes conducting regular service level reviews.
- Daily Managment of client related functions including trade allocation, amendments & client queries.
- Management of client escalation requests.
- Perform reset payment pre-matching, manage trade related breaks, manage client reporting.
- Client onboarding operationally including portfolio wrapper set up and reporting configuration.
- Streamline booking workflow through automation and process review.
- Drive initiatives as part of change the Bank to improve the activities and offering of the PB franchise.
- Contribute in defining specifications and performing UAT for new information system or booking scheme.
- Document / update procedures
- Identify and escalate risk items to management
- Build, foster, manage relations with different stakeholders (Traders, Sales, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experienc & operational flow.
- Supervise and guide subordinates to ensure accurate and efficient completion of assignments
PROFILE REQUIRED
- Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar
- Equity derivative products knowledge
- Risk focused: demonstrate operational risk detection and analysis
- Result oriented: demonstrate strong drive to achieve result while well estimate risk of own actions
- Client focus: consistently search for ways to improve client service
- Excellent communication skills: with an ability to use these collaboratively, explain and challenge, as appropriate.
- Team Player: Make cooperation between colleagues, inside and outside the team, a priority.
- Responsible, proactive and positive mindset
- Think out of the box; propose new ideas and solutions on identified problems or existing processes.
- Accuracy, swiftness, ability to work under pressure in trading environment.
- Strong and sharp analytical and problem-solving skills.
- Fluent English is mandatory.
- Knowledge in any programming language is a plus.
- 6-10 years of working with Equity products in a Middle Office environment
Behavioral Skills
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Responsibility - Performance: I strive for high performance
- Commitment - Sustainability: I strive to develop my skills and knowledge
BUSINESS INSIGHT
Company Description
Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 117,000 employees and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of August 2023). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,300 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customised business solutions.
Department Description
The Equity Prime Brokerage Middle Office team sits in the Global Business Service Unit (GBSU). The team handle operational, administrative and financial processes initiated by Equity and Equity Derivative business lines. In addition, the team ensures the control and security of transaction processing in accordance with current financial legislation and firm wide controls.
Product scope: Product scope: Synthetic PB (Portfolio Swap), Cash Equity PB, Fixed Income PB.
TRAINEE: Business Management Office, Global Transaction Banking Asia Pacific
RESPONSIBILITIES
Operational Risk Monitoring:
- Assist in dealing with Operational Risk related topics in coordination with each GTPS Asia desk.
- Produce Operational Risk Committee deck with KPIs covering all GTPS activities in Asia
- Follow up inputs and deliverables from the relevant stakeholders.
- Raise any alert as needed.
Audit recommendations:
- Provide support for follow-up of audit recommendations.
Compliance, Fraud and KYC related topic:
- Assist in dealing with Compliance, Fraud and KYC related topics.
Project Management:
- Manage GTPS projects and initiatives in Asia Pacific as required by GTPS/BMO management.
- Represent GTPS Asia in transversal Projects.
- Contribute or lead ad hoc studies, in support of our Business Lines’ strategy (e.g, new products/activity set-up, IT/process evolution, change in organization, digital etc.).
Meeting/presentation
- Assist in preparing quarterly staff meetings and other ad hoc meetings/presentations.
Internal Staff Training
- Organize training for new joiners and on other topics when required e.g. client complaint, incident login, Culture and Conduct
PROFILE REQUIRED
- Graduate with a Bachelor/Master degree from Business/Engineering School
- Ideally have past experience in process/business analysis, project management
- Good communication and presentation skills
- Ability to work in independent way
- Strong organisation skills and attention to details
- Strong knowledge of MS Office with focus on Excel, Powerpoint and Power BI
- Fluent in English
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
TRAINEE: Asia Regulatory Project Analyst
RESPONSIBILITIES
- Perform regulatory reporting production tasks in compliance with regulator’s requirements
- Monitor Asia Pacific regulatory reporting quality
- Produce Management dashboard
- Pro-actively identify process improvement possibilities and propose recommendation for streamlining
- Review and propose remediation plan to address regulatory incidents or issues
- Prepare business requirement for automation / IT enhancement
- Coordinate the implementation of new regulations, ad hoc regulatory requests and new projects
- Keep up to date with regulatory evolution and reforms and continue to develop expertise of regulatory production value chain
- Liaise with various stakeholders such as Compliance, Front Office, IT to comply regulatory reporting requirements
PROFILE REQUIRED
- Hold a relevant Bachelor or Master degree of Finance, Business or similar
- Strong MS Excel Macro development (VBA) skill
- Preferred with relevant Banking working experience
- Courage to express one's convictions and making decisions
- Good team player with ability to drive initiatives cross-departments for a common goal
- Flexible and proactive to adapt to a changing environment
- Willing to work under pressure for regulatory compliance
- Excellent communication skills to work effectively with internal and external parties
- Excellent organizational skills to ensure accuracy and timeliness in meeting regulatory deadlines
- Fluent English is mandatory
Behavioral Skills
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Commitment - Inspiration: I support the vision and the strategy
- Commitment - Care: I demonstrate consideration for others
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Responsibility - Risk awareness: I am constantly on the lookout for risks
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
Director - Compliance 2nd Level Control, Asia Pacific
RESPONSIBILITIES
- The Director of 2nd Level Control will have to manage autonomously the responsibilities set out in this job description. The Director shall not make decisions which would have an impact on the delivery of the mission without referring to the Regional Head of the 2nd Level Control and the Regional Head of APAC Compliance and getting their approvals. The Director shall escalate any high risk/issue or work resistance in the execution of the review without delay to the Regional Head of the 2nd Level Control. This role reports to the Regional Head of CPLE/CTL of APAC.
Summary of the key purposes of the role
- Definition of an annual risk-based Compliance control plan for APAC
- Supervise and deliver Compliance reviews as required by the annual control plan
- Ensure Compliance risks are identified and managed in a timely manner
- Ensure timely tracking, resolution and closure validation of CTL recommendations
- Governance and reporting management.
Summary of responsibilities
Definition of an annual risk-based Compliance control plan for APAC
- Adopt a strong risk-based approach.
- Analyze the results of the risk assessment campaign, key incidents, external enforcements, results of previous reviews, regulatory agenda and detect weak areas or process at risk. Narrow down the selection of priorities with the contribution of key compliance and business stakeholders across the region.
- Ensure alignment with Group’s instruction on the construction of annual control plan for APAC.
- Collaborate with other regions on planning and priorities alignment for similar risks and/or activities when relevant.
- Consult all key stakeholders including local Compliance officers of each legal entities covered, Business and Support functions in the region and LOD3.
Supervise and/or deliver Compliance reviews as required by the annual control plan
- Manage end to end thematic/cyclical/desk review activities by:
o Performing and supervising review activities, including scoping, testing, issue clearance, reporting.
o Ensuring appropriate scoping of review activities to detect non-compliance and control deficiencies.
o Delivering work on schedule and in accordance with CTL standards and methodology.
o Escalating any risk/issue to the Regional Head of CTL on a timely basis, including where there is a risk of delayed implementation or work resistance from the relevant stakeholders.
o Reviewing draft reports to, and obtaining clearance from, the Regional Head of CTL prior to issuance and communication to the relevant business and Compliance stakeholders.
o Managing distribution of the review report to the relevant stakeholders and the recording of the issues/actions/recommendations in the database.
- Provide periodic updates of the review status in weekly team meetings and update the team’s activity report on a monthly basis. Comment on key risks/issues identified and highlight any potential slippage, and/or provide justification for slippage, if the anticipated delivery schedule is not going to be met.
- Ensure timely tracking of CTL issues/action plans/recommendations and provide updated status in the recording database on a regular basis and escalate before overdue.
- Maintain adequate and accurate working papers to evidence the review execution and support issues/actions/recommendations.
Governance and reporting management
- Contribute to SG Internal control committees (Global or regional) to debrief key issues identified from APAC CTL reviews.
- Manage regular reporting process to communicate results of CTL reviews to local Compliance officers of each APAC legal entities covered and Global CPLE/CTL teams.
- Contribute to the oversight of compliance by attending regular meetings with experts at Regional, Wholesale and Global level.
- Attend regular meetings related to internal control framework to stay on top of the Bank’s evolution in permanent control system.
- Contribute to Global change management projects/ initiatives (new tools, methodology, offshoring, data analytics) and its implementation in the region.
- Forster continuous improvement and simplification of regional CTL tasks, templates and processes.
- Respond to requests from LOD3 and regulatory bodies.
Teamwork
- Collaborate and work with all staff involved in the execution of the reviews, providing support throughout the review life cycle (including the validation of the scoping document, the testing results, the validation/clearance of issues/actions/recommendations, and the issuance of the report).
- Support and share expertise on compliance and/or business specific knowledge/matters.
- Contribute to heighten awareness of major regulatory developments and its impact to the bank’s activities from a risk management perspective.
- Develop and maintain effective partnership and working relationships with relevant stakeholders at all levels of organisation based on an understanding of their concerns, needs and motivations.
Engagement with business line and Compliance stakeholders
- Provide regular updates to key businesses and Compliance stakeholders on the progress of the review and the risks/issues identified during the review period (including proactively participating in business meetings and/or risk committees, if required).
- Maintain updated knowledge of the business line organisation as well as its strategic developments and key projects.
Other responsibilities
- Maintain a detailed and updated working knowledge of the SFC, HKMA, MAS rules and regulations.
- Develop and maintain own training plan to stay abreast of new regulatory requirements and Internal Controls/Policies.
Other responsibilities apply to the role:
- Comply with all Risk and regulatory obligations where relevant
- Responsibility for ensuring that you are fully aware of and adhere to internal Policies that relate to you, your business or other businesses for which you have any level of responsibility.
- Responsibility for reading, understanding and complying with the Company's Conduct and Standards and corresponding regulations. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates.
PROFILE REQUIRED
- Minimum of 15 years of relevant work experience in the financial services industry, internal audit/control testing, compliance background
- Experience in execution of projects/reviews with minimum supervision
- Broad business experience and a proven ability to influence
- Demonstrated ability in strong communication, organisational, analytical and people skills
- Proven track record in delivering results, self-starter and ability to manage complex projects a must
- Experience in analysing large datasets, draw valid inferences and present them clearly to key stakeholders
- Have ability to work effectively with both local, regional and global stakeholders
- University Graduate in Law, Bank & Finance or Economics
- Professional diploma or qualifications in Compliance (e.g., ACAMS, AAMLP) and/or Audit (e.g., CPA) preferred
- Fluent English: strong verbal and written communication skills, ability to articulate concisely technical matters
Financial Conduct Authority & Prudential Regulation Authority Conduct Rules
Individual Conduct Rules - All staff covered by Code of Conduct rules are reminded of their obligation to adhere fully to these codes of conduct and failure will be considered as an act of gross misconduct
- RULE 1: You must act with integrity
- RULE 2: You must act with due skill, care and diligence
- RULE 3: You must be open and cooperative with the FCA, the PRA and other regulators
- RULE 4: You must pay due regard to the interests of customers and treat them fairly
- RULE 5: You must observe proper standards of market conduct
Behavioral Skills
- Innovation - Technology: I take new technologies into account in my activities
- Team Spirit - Open mindset/Respect: I listen and share my views and my expertise in an open mode
- Responsibility - Empowerment and Accountability: I give my team the autonomy to make decisions at the appropriate level
- Commitment - Exemplarity: I embody the Group’s values
- Client - Client focus: I put long-term relationship with our clients/internal partners at the center of our actions, whatever my position
- Team Spirit - Synergies: I make developing synergies a priority
HKMA Enhanced Competency Framework (ECF) certification is preferred
Head of Structured Finance Middle Office APAC
RESPONSIBILITIES
- Directly supervise onshore middle office staff and oversee the middle office functions supporting Global Banking & Advisory (GLBA) business lines covering corporate lending, structured finance and project finance activities in APAC.
- Drive process improvements through streamlining, optimization and/or automation initiatives to improve efficiency, scalability and data quality, including but not limited to Agency tasks.
- Work closely with partners in SG Global Solution Centre (GSC) to strengthen the platform, improve our resiliency and efficiency, and reduce operational risks in the GLBA APAC value chain, including middle office, closing and back-office functions.
- Act as regional Outsourced Services (OS) Manager for middle office and closing activities that are offshored to GSC.
- For APAC entities whose middle office functions are being supported and centralized in Hong Kong and Tokyo, act as the service provider point of contact for the local stakeholders in each location i.e. Singapore, Sydney, Taiwan, India, Korea.
- Work closely with internal stakeholders (such as front office, risk, legal, compliance, and finance) to ensure transactions are smooth during the lifecycle of the deal.
- Engage stakeholders in the region and head office on regional / global projects to ensure APAC is contributing or leading as required.
- Contribute towards various portfolio management reporting tasks (ad hoc client requests, specific request for internal partners, scarce resource management).
- Perform permanent supervision (PS) controls for onshore middle office processes to ensure procedures and operational controls are duly followed and executed.
- Engage middle office staff to motivate, grow and develop them, and support them in embracing the values and behaviors expected of the team as part of our culture & conduct framework.
 
PROFILE REQUIRED
Academic Background and Certifications, Experience:
- Bachelor’s Degree, preferably with a financial background
- Extensive experience with an investment bank, corporate finance or similar financial institution with managerial experience.
- Able to communicate in English fluently with staff from all levels and locations
- Excellent analytical skills
- Proven track record in people management, change management and transformation.
- High level of written and verbal communication skills
- Strong ability to engage and influence stakeholders at different levels.
Behavioral Skills:
- Client - Risk: I strive to satisfy clients/internal partners while taking into account risks for the company
- Team Spirit - Synergies: I make developing synergies a priority
- Innovation - Simplification: I make things & ideas simple
- Responsibility - Courage: I express my convictions and make decisions with courage
- Responsibility - Risk awareness: I am constantly on the lookout for risks
- Commitment - Sustainability: I develop my team
TRAINEE: IT Service Management Specialist
RESPONSIBILITIES
- Be the expert in ITIL Framework for IT teams in Asia and promote its adaptation via training & education to others
- Active participation in the Steering & Reporting of IT Production Governance for GBSU IT & GTS organization in Asia
- Propose Improvement on the Steering & Reporting with innovative ideas, while realizing these improvements via Technical approach (Automation & Tools Enhancement) and/or Process Simplification etc.
- Be Technically & Functionally familiar with Global Tools used for IT Production Governance in GBSU IT & GTS Asia
- Be part of the Major Incident Management team for IT Asia and participate in Shift for proper FTS (Follow-The-Sun) Support of it
- Actively participate in & contribute to the Deployment of IT Risk Management framework in Asia
- Actively participate in & contribute to the CRM (Client Relationship Management) activities of GBSU IT Asia, which serve the users from a Business Chain perspective
PROFILE REQUIRED
- Hold a relevant bachelor's or master's degree in information technology, Engineering or similar
- Good knowledge of Microsoft Office (Excel, PowerPoint, Word), VBA, Power BI and SQL
- Infrastructure knowledge on Linux OS, Database, Network
- Scripting in Perl, Python, Ruby etc. is a plus
- Good understanding on ITIL or IT Production Processes
- Major incident management, coordination skill and project management skill
- Basic knowledge of trading related Front, Middle & Back Office activities
- Excellent communication and organizational skills
- Being analytical, organized and collaborative
- Fluent English is mandatory
This is a fixed term 12-month Trainee contract with Societe Generale. You will form part of the team on a full-time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
Behavioral Skills:
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Innovation - Simplification: I make things & ideas simple
- Responsibility - Performance: I strive for high performance
- Commitment - Sustainability: I strive to develop my skills and knowledge
 
TRAINEE: Software Engineer
RESPONSIBILITIES
- All team members are collectively responsible and autonomous for delivering value end to end (understanding the business needs, developments, tests, operations, support
- Develop working code using software craftmanship best practices such as domain driven development, continuous integration and deployment, legacy refactoring
- Participate in testing, deployment and production activities of the team to ensure production stability
- Challenge requirements and advise on good solutions
- Support applications from both the team & the vendor
- Collaborate with other team members (both internal Societe Generale and external vendor consultants) across different locations (Hong Kong, India, China)
PROFILE REQUIRED
- Hold a relevant Bachelors or Masters degree in Computer Science, Computer Engineering or similar
- Strong communication skills & team responsibility
- Strong programming discipline
- Confident with using Git
- Have experience navigating Unix environments using command line
- Have contributed to projects using Java, preferably Spring Boot
- Good understanding of Docker & Kubernetes is preferred
- Familiarity with relational databases, preferably PostgreSQL
- Familiarity with ELK stack for monitoring purposes is preferred
- Understanding of the software development and release cycle is a plus
- Preference for Agile environment
- Fluent English is mandatory
Behavioral Skills
- Commitment - Sustainability: I strive to develop my skills and knowledge
- Responsibility - Accountability: I make decisions in my scope of responsibilities
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Team Spirit - Collective mindset: I favour the team’s interest over my own results
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Innovation - Technology: I adopt new technologies in the solutions and projects I work on
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
Trainee in Structured Export Finance
RESPONSIBILITIES
- Participate to the origination and execution, together with the seniors of the team, DSE BUs and other applicable GLBA business lines, of structured export finance transactions in Asia Pacific involving export credit agencies (ECAs) and/or development financial institutions (DFIs);
- Assist the senior staff in developing SG relationship with Sinosure, the Chinese ECA, in close coordination with the coverage teams and participate to the origination and execution, together with other applicable GLBA business lines (if any),of Sinosure-covered transactions globally and whether project finance, buyer credit or other; and
- Contribute to development of relationship with DSE clients portfolio (Asia-based exporters / sponsors) in cooperation with the corresponding Primary Client Relationship Unit (PCRU).
PROFILE REQUIRED
- Hold a relevant Bachelors or Masters degree in Finance, economics or similar
- Proficient Microsoft office skills, esp. PPT and Excel modelling
- Understanding of basic banking and financing knowledge and principles
- Fluent English & Mandarin (Chinese reading and writing) is mandatory
BEHAVIORAL SKILLS
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Client - Sales and Marketing Strategy: I contribute to adapt our offer to our clients'/internal partners' needs
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Team Spirit - Conflict Management: I deal with conflicts proactively and in a positive mode
- Responsibility - Performance: I strive for high performance
- Commitment - Sustainability: I strive to develop my skills and knowledge
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
HR Specialist, Payroll & Benefits Operations (SCB)
RESPONSIBILITIES
Being the SME – Payroll & Benefits Specialist, the incumbent’s main responsibilities on assigned client group are:
- In charge of daily Hong Kong payroll & taxation process.
- Manage Rental Reimbursement Scheme with external vendors.
- Hong Kong Pension and medical administration.
- Maintain proper risk control on the processes and to review the control on a regular basis.
- Answering employees’ enquiries on payroll and tax related issues with support from offshore payroll team.
- Support on annual audit exercises.
- Oversee offshore HR-accounting on payroll related aspects if required.
- Manage regulatory reporting requirements.
- Handle enquiries from external authorities, e.g. Inland Revenue Department, Labour Department, MPFA
- Support JV for other locations, ad hoc projects and regional payroll/pension when required.
PROFILE REQUIRED
- Relevant Diploma or equivalent professional qualifications with Management
- Experience in human resources specialized in managing payroll, taxation and benefits operations preferably in Banking and Finance Industry
- Good knowledge in employment and taxation legislations of Hong Kong
- A team-player, dynamic and able to deliver result through offshore team
- Must be sensitive to process efficiency, quality and service; able to challenge and simplify process
- Strong risk management mindset
- Attentive to details and accuracy, strong sense of operational control
- Excellent command of both written and spoken English
Behavioral Skills
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Innovation - Simplification: I make things & ideas simple
- Responsibility - Risk awareness: I am constantly on the lookout for risks
- Commitment - Sustainability: I strive to develop my skills and knowledge