國泰航空

Reports to: Accountant

Assist to provide summary financial analysis for other business units and Directors.

• Support the month-end close process and related journal entries
• Prepare financial and statistical information and analysis for various surveys and reporting
• Ensure report integrity through reconciliations, controls and validation of data
• Manage upstream data dependencies and upload files for report inputs
• Work with other team members and generate control reports to ensure consistent external and internal reporting of company and group reports
• Perform ad hoc assignments as and when required

• Higher diploma or above education in Accounting, Finance or related discipline
• Minimum 3 years relevant experience
• Well-organised with strong analytical mind
• Good command of both written and verbal English
• Strong appetite to learn
• Proficiency in PC and MS Office Application
• SAP experience a plus

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. 

Reports To: Digital Experience Manager –Travel Shopping

The job holder will act as the eCommerce product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio.

• Act as eCommerce product owner and responsible for end-to-end delivery
• Work across different stakeholders (technical/ business teams) to transform business requirements into actionable items to the product development team.
• Collaborate with other product owners to define the proposition/ primary objective of different booking products within Cathay’s digital product portfolio
• Drive new features according to customer pain points with the support of data
• Understand eCommerce platform capabilities and propose optimal solutions to improve customer’s booking experience
• Work with IT on user stories, to define acceptance criteria and design test cases
• Conduct UAT to make sure deliverables meets acceptance criteria and provide training to business users if needed
• Responsible for incident investigation and follow up with stakeholders to ensure proper fix/ workaround is in place in a timely manner  

• A degree holder in Information Technology, Business or related area with 5 years of experience. 
• A minimum of 5 years hands on experience in customer facing digital product development, app development/ loyalty product experience will be a plus
• Customer centric mindset
• Innovative/ creative/ able to think out of the box
• Experience in using data analytic tools
• Strong teamwork and able to collaborate across different teams with good interpersonal skills
• A fast learner and able to adapt to change
• Comfort with technology, including the ability to understand key technical issues and their implications as well as to suggest alternative solutions

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Reports to: Customer Experience Manager – Aircraft Cabin

This position is responsible for non-seat cabin interiors products, such as galleys, lavatories, lighting, etc. He/she is required to work closely with multiple stakeholders such as Engineering as well as Catering and Inflight Service Delivery teams to improve the overall inflight experience, delivering a world-class cabin interior to Cathay Pacific passengers. He/she is expected to represent Customer Experience and Design throughout various phases of each programme, implementing critical design elements while balancing the required utilitarian requirements of each product segment. He/she will also be responsible for assisting with building robust and relevant cases for cabin investment and as such need to be commercially minded.

• Implement and deliver inflight experience through inflight cabin products for new aircraft projects, retrofit as well as refresh programs.
• Ensure cross-fleet experience consistency and nose-to-tail relevance.
• Assist in defining product requirements and ensure consistency in product specification and inflight experience.
• Assist in engaging supplier and preparing product recommendations, project budget and related business case.
• Prepare product design brief and engage with industrial designers, suppliers and internal business units on the customisation, functionality, and aesthetic design of inflight cabin products.
• Work with industrial designer on design concepts and select colour & trim that best complements the Cathay brand. Ensure products developed met with needs of customers.
• Take ownership and become the focal point of the assigned programmes, answering internal and external queries whilst retaining design intentions.
• Oversee the design and implementation of key cabin design touchpoints across whole aircraft (galleys, lavatories, lighting, etc.)
• Be financially conscious and aim to deliver projects within budget and timeline.
• Monitor project progress and expenses and assist in providing regular reports to management.
• Keep close relationship with service delivery teams, e.g. Engineering (ENG), to ensure in-service product is well maintained.

• University degree holder, preferable in design-related or business-related discipline
• Minimum 5 years’ relevant experience in aviation industry or commercial field, preferably with hands-on experience in interior product development, with working knowledge on supply chain management and customer experience management.
• Expertise in project management and vendor management. Proven experience in delivering premium customer experience is a plus.
• Knowledge of airline customer experience, inflight catering, inflight service as well as industry awareness.
• Have a customer-centric mind-set.
• Good planning and organising skills, as well as analytical and exploratory skills.
• Detailed-oriented, be aesthetically sensitive and have knowledge in colour and material.
• Be an independent thinker and able to make conscious decisions based on known information but also a team player.
• Be vocal and can influence people in different part of the organization.
• Must be willing to travel to meet with suppliers on-site (min. 4 times a year) and represent Cathay Pacific’s interest.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.