工作描述
Responsibilities
- Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
- Processing the account maintenance of Corporate Banking Services Online and the operation of cash management products
- Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges
- Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing
- Work as a team player with product specialist and relationship manager to conduct client visits and business analytics, review product and services mix in order to achieve revenue growth
Requirements
- Degree holder or above
- At least 2 years experience in corporate banking or cash management services
- Familiar with cash management related products and platforms
- Excellent interpersonal and communication skills.
- Excellent analytical and numerical skills.
- Proficient in Microsoft Office including Excel Macro
- Good command of both spoken and written English and Chinese. Mandarin is an advantage
職位要求
- 擔負客戶聯繫
- 處理帳戶維護
- 實施流程優化
- 進行客戶訪談
技能
表格
分析
溝通
宏指令