Analyst, Customer Sales Support, ESD

The Role

• Work on a team basis to expand an assigned portfolio of accounts with varying and/or complex financial needs with the objective of revenue growth;
• Support Customer Care team on mas affluent clients;
• Handle client account opening and client onboarding;
• Support Customer Care team in being a point of entry for processing client enquiries and orders, and to ensure that administrative arrangements and processing are completed according to corporate policies and procedures;
• Support Customer Care team in carrying out daily transaction processing and complex troubleshooting;
• Perform other ad-hoc duties as assigned.

Key Accountabilities

• Bachelor's degree or above in business-related disciplines;
• Around 1 to 2 years relevant working experience gained in financial companies;
• Possession of an aspiration to be involved in client servicing industry on a long-term basis;
• Possession of a strong analytical mindset and a sense of ownership and commitment;
• Ability to establish good working relationships with stakeholders;
• Excellent command of Chinese (Cantonese and Mandarin) and English.

Other Information

• Please apply in strict confidence with full resume, academic record, current and expected salaries.
• The personal data provided will be used for consideration of recruitment only. All personal data of unsuccessful candidate will be destroyed within 24 months.
• Candidates with Enhanced Competency Framework (ECF): please state on the CV.