Assistant Shopping Centre Officer-Security at 港鐵集團

Responsibilities

Provide a safe and secure environment for customers by patrolling and surveilling in the shopping centres and investment properties managed by the Corporation
Participate in daily pre-work briefing and provide training to contractors
Handle incoming call and enquiry in a professional manner
Monitor systems in Security Control Room and maintain close communication with different departments
Monitor and report any incidents, suspicious activities and irregularities at the premises

Requirements

Grade E / Level 2 / “Attained” or above in 5 subjects of HKCEE / HKDSE or equivalent, including English and Chinese Languages with a minimum of 2 years’ relevant experience; OR
Completed Form 5 or equivalent, with a minimum of 4 years’ relevant experience
Possession of a valid Security Personnel Permit in Category A and B, and Certificate of Quality Assurance System Course
Solid experience in Security supervising operational staff and liaising with customers as well as operating Security System (e.g., CCTV)
Good command of both written and spoken Chinese, and basic spoken English
Experience in and knowledge of security control room operations are preferred
Possession of relevant qualifications is an advantage, e.g. first aid, Construction Industry Safety Training Certificate etc.

Remarks

Required to wear uniforms and perform shift duties on irregular patterns of hours
Candidate with lower qualification but extensive experience will also be considered