Mizuho Bank

Role requirements

• Provide administrative support and champion training programs for employee development
• Support learning and development projects from planning, organizing, promoting to evaluating the effectiveness with data analysis and reporting
• Plan and execute the learning and development calendar, including logistics and communication with participants
• Oversee, compile and track the progress of online learning programs
• Manage and maintain accurate records of training activities on LMS
• Work closely with different teams, departments and vendors

Competencies

• Client-focused, strong interpersonal and communication skills with basic advisory skills
• Well organized, highly attentive to details and good problem solving skills
• Good time management, self-motivated and reliable
• Innovative and can bring new ideas to the team
• Excellent team player

Work experience, education and skills

• Degree holder in Human Resources Management, Psychology or related disciplines.
• 1 - 2 years’ relevant experience
• Proficient in computer skills with good knowledge in Microsoft Word, Excel and Powerpoint
• Good command of written and spoken English, Cantonese and Putonghua
• Knowledge in LMS and video production is an advantage

Application

Please indicate your current and expected salary on CV for the application.

About the team

Deposit and Remittance Section ("DRS") is one of the operation unit of the Hong Kong Administration Department of Mizuho Bank Hong Kong Branch. DRS provides operation support on Cash Management products and services to different business units, Head Office and various overseas branches. It also participates in operation and control optimization, new products and business initiative projects which supports the growth of the Bank.

Deposit Team in DRS mainly focus on the operational activities in relation to client account management, time deposit, Clearing Cheque, Cash Pooling, FPS, and etc.

Role requirements

• To support the operational & administrative activities in relation to client account management, cash management products and services, which include but not limited to, account opening & maintenance activities, Cash Pooling, Time Deposit, cheque processing, FPS, remittance processing, and etc;
• To comply with the internal procedures, policies, guidelines and regulatory requirements;
• To liaise with both internal (i.e. front-office, overseas branches, and etc) & external stakeholders (i.e. vendors, clients, and etc) to support the account & cash management operational activities;
• To ensure daily operational / reporting are properly executed within pre-defined cut-off time and timely escalation for irregular cases, if any;
• To support the projects & ad-hoc tasks as assigned by superiors / section head
• To support the enquiries from internal and external and stakeholders;
• To perform any other duties assigned by TH & SH.

Essential Functions

• To handle the client account opening & maintenance, time deposit, Clearing Cheque, Cash Pooling, payment, and etc related operation activities;
• To handle the client deposit account related instructions, enquires and accounting entries from the client and stakeholders.

Competencies

• We are looking for an individual who is familiar with the banking operation & knowledge in relation to client account management, cash management services and products; and
• Has a strong sense of commitment and responsibility; and
• Able to support the daily operation activities & irregular cases independently; and
• Has open mind-set to initiate changes and improvements for higher productivity/performance; and
• Proactively acquires necessary knowledge in supporting the activities of the team.

Work experience, education and skills

• University degree or above in Banking or Finance.
• Around 1-2 years’ experience of account opening and transaction processing activities or back office operation in the Banking industry.
• Sound communication & interpersonal skills.
• Good command of PC skills including MS Office
• Good command of both spoken and written English and Chinese

Application

Please indicate your current and expected salary on CV for the application.