Business Analyst (12 months fixed term contract) - Private Banking

Closing date ：10-Mar-2025

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Business Analyst.

Principal Responsibilities

Provide support to manager to ensure the day-end process completed on time

Report exception and irregularities promptly for management awareness

Participate in business initiatives/projects to provide user requirements, conduct user acceptance test and provide internal training to the team

Share best practices to improve internal process within the team

Facilitate client account opening process and associated client service process, meeting Service Level Agreement

Attending service requests, including data capture and analytics

Produce Management Information reports as required

Maintain effective communication with stakeholders

Successful candidate might be assigned for priority tasks when needed within the department

Requirements

Bachelor’s degree in business, finance, related field or equivalent experience

Proven customer service, account opening/closure and/or CRS and FATCA experience is preferential

Understanding of banking operations and client services in the banking industry

Good written and communication skills in Cantonese and English

Self-motivated and able to work independently

Technology Skills, knowledge of Microsoft Office Applications and advanced Excel skills is an advantage