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滙豐銀行

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公司類型

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公司規模

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所屬行業

公司簡介

滙豐銀行在全球經營工商金融業務部（Commercial Banking）、環球銀行及資本市場業務部（Global Banking and Markets）和財富管理及個人銀行業務部（Wealth and Personal Banking）三大業務。其名字源於1865年於香港創立的創始成員——香港上海滙豐銀行有限公司（The Hongkong and Shanghai Banking Corporation Limited，簡稱HSBC、HongkongBank）。

公司信息

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公司職位 (29)

Branch Manager - Wealth & Personal Banking 分行經理 - 財富與個人銀行業務

面議

未知地點

30/11/2023

崗位職責

Reporting directly into Division Director, the Branch Manager will lead, develop and manage a branch to ensure achievement of the business objectives with responsibility for Wealth and Retail
Deliver branch plan including leads/sales prospect management and overall customer experience, and establish HSBC as a provider of world class retail banking and wealth management solutions
Create and maintain an environment where the branch team maximise performance and provide the highest quality service
Optimise cost through effective resource management within the branch
Ensure a consistently high level of service delivery to increase customer satisfaction
Coach managers and the team to achieve business goals and effectively meet customer needs
Foster a customer-centric ethos and use customer insight to continually enhance the customer experience
Manage and guide staff in the sales process model, personal financial review, product knowledge and proper sales techniques of our products to expand customer relationships, meet established performance objectives and contribute to maximised economic profit
Responsible for making recommendations on branch distribution planning and reconfiguration, staffing, resource re-allocation and process streamlining to senior stakeholders
Be the change agent to drive new ways of doing business in branch network
Ensure strict alignment to global standards

任職要求

University level education in business or a related discipline preferred
Experience in branch and sales management
Proven ability in Retail Banking and Wealth Management
Proven and progressive management experience
Strong business acumen and decisive judgement
Strong marketing, sales, management planning, financial, leadership, project management, people management and communication skills
Prominent people development mindset
Display sustained motivation, resilience and positivity
Proven ability to multi-task in a fast-pace work environment and prioritize work assignments
Ability to use numerical data to effectively manage branch performance
Solid industry and sector knowledge
Good knowledge of Wealth and Retail distribution techniques and models
Holder of relevant insurance and investment licenses
Good command of Cantonese and English. Mandarin is advantageou

工作地點

香港-九龍塘

工作方式

辦公室辦公

截止時間

2023-12-31

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Client Services Executive - Global Private Banking

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Client Services Executive.

Principal Responsibilities

Act as primary point of contact for high net worth or ultra high net worth individual clients externally and clients internally for flow transactional banking elements with the client base
Support one or more Relationship Managers to deepen high net worth or ultra high net worth individual client relationships and improve income generation through focused business development activities
Maintain the highest standard of excellence in client service by attending to high net worth client enquiries and requests
Ensure high net worth client account opening documents are complete and accurate and requirements are met and ensure that any data input is dealt with in a timely manner and in the correct and consistent format
May be involved in the credit application process by ensuring that all credit applications meet deadlines
Ensure that all high net worth client-service related activities are fully in compliance with the processes and procedures contained in it
Assist Relationship Managers in taking orders and preparing daily transactions accurately, promptly and completely and ensures smooth co-ordination with processing departments on migrated processes

Requirements

Minimum of Bachelor degree in business, finance, related field or equivalent experience
Proven and progressive private banking experience or equivalent
Proven customer service, communications, sales, mathematical, analytical, organizational, and planning skills
Good understanding of the major products or services available in the private banking industry
Credit Skills, ideally obtained in an area dealing with High Net Worth individuals or Business Banking
Technology Skills, knowledge of Microsoft Office Applications
Excellent communication skills in Cantonese and English
A good team player with drive for success and achievement

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Senior Operations Assistant - Wealth & Personal Banking

面議

未知地點

27/6/2024

Job description

Some careers have more impact than others.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Operations Assistant.

Principal Responsibilities

Perform data input of merchant information to system
Perform merchant pre-signing checking via relevant government websites and systems
Contact banks and merchants to ensure accurate and sufficient information are provided upon merchant account application
Arrange terminal installation, relocation & collection by coordinating with banks, terminal vendors & merchants
Perform reconciliation on the terminal sharing figures between member banks and terminal acquirers.
Perform filing for documentation at both onsite and offsite storage
Perform office administrative tasks, e.g. purchase of stationery, maintain proper record of office inventory and keep close contact with property management on general office maintenance
Assist supervisor to compile monthly statistical reports for management review
Assist supervisor to perform User Acceptance Test for system enhancement

Requirements

Hong Kong Certificate of Education Examination or Hong Kong Diploma of Secondary Education holder, or holder of associate degree, higher diploma or degree from a tertiary institution
Have good planning and organizing skills, strong communication skills and able to work independently and under pressure
Is self-motivated, possesses good interpersonal skill and a good team player
Good command in both oral and written English and Chinese
Proficient PC in common software such as MS Word, Excel and PowerPoint

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Regional Head of Liquidity, Asia Pacific – Global Finance

面議

未知地點

27/6/2024

Some careers have more impact than others.

Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global team of finance professionals partner with the business to provide trusted insights and forward looking analysis; accuracy; efficiency and control to frame and influence business decisions.

We are currently seeking an ambitious individual to join our team as Regional Head of Liquidity Asia Pacific. This role will lead the liquidity team for the Asia Pacific region and having responsibility for setting the strategy for liquidity management, ensuring the liquidity policy is effectively implemented, owning liquidity stress testing, and ultimately steering the entity’s liquidity to ensure safe, yet efficient, management of liquidity from a first line perspective.

Responsibilities

Partnering with stakeholders across entities, functions and businesses to manage the end-to-end processes involved in liquidity management. This will include engagement with regulators, driving local forecasting, planning and overall liquidity steering. To enable this the role holder will need to work with those stakeholders to align existing practices, with a significant global book of work already underway.
Require a good understanding of the drivers of liquidity risk and how these elements relate to each other, constraining businesses in different ways, and in different circumstances. A solid understanding of the drivers of liquidity risk in a sophisticated financial markets business is especially important for this role.
Oversee a team based in Asia, and will require strong communication skills to lead that team, and ensure connectivity with regional and global colleagues. The role holder will need to be able to interact and communicate confidently with senior stakeholders, including the HSBC Asia Pacific (HBAP) CFO and members of the HBAP ALCO, Risk Committee and Board.
By executing on the consolidation of optimisation activity, and by leveraging their understanding of the constraints, the role holder will be ideally positioned to identify opportunities to take the best ideas in one part of the bank and expose them to other parts of the bank where those ideas can be of additional value.
Understanding of drivers of liquidity resources across multiple products can support better risk management decisions, optimisation and ultimately reduction in costs. Working with businesses to understand their products and explain liquidity constraints, can drive better cohesive decision making
By providing central support to existing teams, and creating a more unified process
Liaise with relevant stakeholders within Entities, Global Businesses and Global Functions (e.g. business line FRM, Risk Analytics, HBAP CFO, Analysis & Insights etc)
Partner closely with the liquidity teams across Global Treasury
Actively participate in existing cross-functional working groups which today are driving optimization activity
Demonstrate strong communication skills by influencing others, including peers, senior management, colleagues within the regions/countries to removing barriers to change
Develop and lead both a functional and virtual team creating opportunities for them to learn and deliver against the overall department objectives
Promote an environment that supports diversity and reflects the HSBC brand
Be member of Asia Regional Treasury Executive Committee and Global Liquidity Leadership Team

Requirements

• Solid banking experience in financial services with understanding of a range of treasury topics, including extensive liquidity experience and a solid understanding of drivers of liquidity risk in markets businesses
• Proven record of disciplined delivery across topics with a wide range of stakeholders. This could, though not exclusively, have been developed through leading transformations
• Excellent verbal and written communication skills with experience of preparing and communicating key messages and recommendations to senior management and other stakeholders
• Strong influencing, interpersonal, negotiation and conflict resolution skills effective at all layers of an organisation, including C-Suite and board
• Result oriented team player who can foster strong and collaborative partnerships with key stakeholders

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Engagement Manager - Global Banking and Markets Strategy - Global Functions

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

Global Strategy and Planning helps inform strategic decision-making and acts as a catalyst and driver for strategic change. The team constructively challenges the business with critical thinking and innovative insight to improve the way we do business.

We are currently seeking a high calibre professional to join our team as an Engagement Manager - Global Banking and Markets Strategy, Group Strategy.

Principal Responsibilities

Help shape the strategic agenda for Global Banking including identification of trends impacting the sector, key organic and inorganic moves and capital / resource allocation into different streams of the business
Represent Global Banking and GBM in cross-bank strategic initiatives aimed at maximising value for the Group, including collaborations across business lines or functions
Develop and coordinate strategic initiatives in Global Banking, and track execution of key Global Banking initiatives to ensure strategic KPIs are met
Ensure alignment of the strategic direction of Global Banking initiatives with broader GBM Strategy and Group Strategy
Pro-actively identify key collaboration opportunities with other businesses and functions
Identify execution risks on strategy and propose remedial actions
Collaborate effectively with peers in the Regions and Global Businesses, and facilitate development of team members across the broader strategy team
Ensure the team’s compliance with mandatory / necessary / business critical initiatives and requirements
Deliver fair outcomes for our stakeholders (customers, shareholders etc.) and ensure own conduct maintains the orderly and transparent operation of financial markets

Requirements

Strategy consulting experience, preferably gained at one of the leading global consultancies is required
Tangible knowledge of the Corporate and Investment Banking sector is preferred
Experience gained in investment banking, asset management or the financial services industry with a global banking lens would be beneficial
Structured analytical and problem solving skills with the ability to draw insights from complex data sources
Strong interpersonal and written communications skills with ability to influence senior stakeholders
Ability to work both independently and collaboratively in a team environment. Confidence in liaising across the organization with an ability to deliver clear, insightful and succinct analyses
Ability to prioritize effectively against multiple deadlines

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香港證券服務高級合規經理Senior Compliance Manager, Securities Services, HK - Compliance

面議

未知地點

20/12/2023

主要職責

主要負責爲滙豐證券服務業務部門和管理層提供諮詢，以遵守所有相關的外部法規和內部守則和政策以及良好的市場實踐，特別是與適用於香港強積金計劃/基金和證監會授權集體投資計劃的受託人的強積金/強積金的監管要求有關的監管要求
其他職責包括就合規問題提供建議，並與高級利益相關者聯絡，規劃如何管理監管問題，以滿足管理和業務需求
協助滙豐證券服務業務駕馭不斷變化的監管格局，並就諮詢提案與監管機構和行業進行聯絡
在識別和解決合規問題方面，爲香港滙豐證券服務合規團隊提供持續支持和指導
協助滙豐證券服務合規團隊管理相關監管問題和監管合規風險
以商業敏感、實用和具有成本效益的方式建立和交付政策或程序最佳實踐
協助滙豐證券服務業務經理在相關滙豐證券服務業務領域和滙豐證券服務合規職能部門管理出現的特殊項目以及涉及集團的重大合規和聲譽問題
審查新產品和服務，並在制定標準化合規程序、監測和培訓方面提供支持和指導
根據需要協助製作定期報告
根據強積金、ASP、HSS合規主管的要求或同意，開展臨時項目、基準測試和監測

要求

法律、會計或相關學科的高等教育優先
多年在金融服務行業工作的經驗
在金融機構、證監會、強積金局或金融服務審計或內部控制等監管機構或機構受託人等合規部門的經驗將是一個優勢
自我啓動者，獨立，具有良好的組織能力
在壓力下工作的能力
獨立管理多個優先事項的能力
良好的溝通、人際關係、解決問題和寫作技巧
積極性強，能夠在大型組織內協同工作並按時交付

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Service Manager, Global Private Banking - Wealth and Personal Banking

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as an Service Manager, Global Private Banking.

Principal Responsibilities

Achieve agreed KPI objectives and profit growth through the development of existing HSBC client with both Retail/GPB relationships
Complete regular reviews with clients to understand their current and long term financial needs, manage their transaction banking needs and refer PBRM for Wealth products across platform
Effective use of Retail/GPB tools and information to drive client service delivery and WPB performance
Build a high personal and corporate profile in the community in which you are based. Develop network of Group and External professional contacts with the aim of introducing new business, enhancing technical knowledge and promoting the brand
Establish and agree client contact strategies in line with Group operating models
Fully utilise and input to Client Relationship Management data, ensuring all client information is complete and kept up to date
Identify opportunities, to refer business to other stakeholders as appropriate
Participate in marketing and business development activities to deepen relationship with clients

Client Focus / Stakeholders

Act as the primary point of contact for clients and ensure their servicing and retail banking needs are met
Collaborate with PBRM to identify and pursue opportunities to offer wealth products and services to clients
Own the client relationship with HSBC and provide professional care and expert financial advice to clients
Build and maintain relationships with clients based on credibility, reliability, and personal interest
Utilize in-depth knowledge of relevant products and services and how they might be tailored to provide the best solutions for clients
Deliver highest standard of excellence in client experience with individual clients, and achieve consistent client satisfaction and relationship growth

Role Context:

Deliver the best client experience to clients under the portfolio with both Retail/GPB relationship
Collaborate seamlessly with PBRM team for Wealth products across platforms and transfer eligible assets to PB Wealth with client consent
Act as the primary point of contact to fulfil transaction banking and servicing needs on Retail side. Responding promptly and effectively to inquiries, and proactively addressing any issues and concerns
Promote PB-led activities to ensure opportunities are identified and client needs are met effectively, maximising all available resources
Compliance with all the FCC related policies, relevant Group standards including GHQ and the Regulatory organization as applied to the implementation of the WPB strategy in their country

Requirements

Bachelor's degree or equivalent experience
proven experience and progressive financial services industry
Equivalent relationship management experience in managing high net worth client portfolios preferred
With Customer Centric mind set to understand clients’ needs, identify opportunities to offer wealth products and deliver the best client experience
Able to collaborate with stakeholders and provide one-stop financial solution
Expert on branch operations and can manager retail transaction independently
Ability to build and maintain strong relationships with clients
Strong communication, client focus and influencing skills. Ability to communicate effectively with clients and colleagues at all levels
Detail-oriented approach to work, with the ability to manage multiple tasks and priorities
Strong skills on sales orientation, networking, and portfolio management skills
Ability to work independently and as part of a team, with a strong work ethic and a willingness to take on additional responsibilities as needed
Clear view on how to work with FCC, Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
Able to communicate well in Cantonese, English and Mandarin

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Head of Expat Distribution Asia Pacific - Wealth & Personal Banking

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

We are currently seeking a high calibre professional to join our team as a Head of Expat Distribution Asia Pacific.

Principal Responsibilities

Provide customer-focused inspirational leadership across the business at all times to ensure the highest level of customer service is achieved. This leadership role is crucial in supporting both tactical and strategic change across all Islands and in line with our customer promises.
Be responsible for leading, coaching, motivating and developing the Wealth and Personal Banking distribution teams to provide for the needs of domestic (islands) customers relating to their banking, lending and investment needs.
The role holder will hold supervisory status with a focus on the local regulatory governance and HSBCs Risk Management Framework.
- This includes:
  - Membership of the HBEU HK Branch Exco
  - Interface with the Regulator (HKMA) as required
Deliver upon quantitative and qualitive key performance indicators, in line with the WPB strategies and regulatory requirements, whilst ensuring the HSBC Values and Behaviours expectations provide the foundation on which they are achieved.
Demonstrate the ability to be agile and collaborative in approach to our customers and ensure we provide a service that meets their changing needs within their business area and channel of choice.
Act as a key contact point to engage with colleagues outside of the immediate business area to ensure proactive collaboration across the HSBC Expat businesses and as such will demonstrate strong stakeholder management and communication skills.
Establish and maintain an effective and efficient control environment to ensure good operational and financial outcomes, in compliance with HSBC policy and procedures, together with early identification and appropriate resolution or escalation of issues that arise.

Requirements

Detailed Wealth and Personal Banking distribution leadership experience.
Exceptional skills in supporting colleagues achieve our collective goal of making HSBC the best bank for our customers and colleagues through a culture of customer-focused behaviours
Strong ability to communicate that impacts in a way which motivates the team and gives them clarity of purpose, questions, and complaints.
Demonstrate experience in leading, managing, and coaching teams of both regulated and non-regulated frontline teams, and creating an environment that supports and inspires people to develop and deliver
Strong financial, risk and regulatory experience including an understanding of the external operating environment.
Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues.
Experience working in relevant market or context, i.e. Knowledge and understanding of relevant risk, compliance, or audit standards.
A track record of delivery in a growth environment to drive an increased customer base and greater share of wallet
Role relevant qualifications specific to Hong Kong regulatory framework and requirements for HKMA and SFC registration

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Senior Operations Assistant - Wealth & Personal Banking

面議

未知地點

27/6/2024

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Asset Management, the investment management business of the HSBC Group, serves HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfills its purpose of connecting HSBC’s clients with investment opportunities around the world through an international network of offices in approximately 30 countries, delivering global capabilities with local market insight.

We are currently seeking a high calibre professional to join our team as an Associate - Hedge Fund Investment Specialist.

Principal Responsibilities

Role Purpose

HSBC Alternative Investments Ltd (‘HAIL’) is a wholly owned subsidiary of HSBC Global Asset Management (‘AMG’) specialising in alternative investment products. HAIL currently delivers a “best in class” offering of indirect alternative solutions in Hedge Funds, Private Markets and direct alternative solutions in Private Debt & Infrastructure Debt as well as direct real asset opportunities. These capabilities are accessible by our institutional and wholesale clients via funds, co-investment programmes and segregated mandates.

The Investment Specialist will work within the Hedge Fund Investment Specialists team, reporting directly to the Head of Hedge Fund Investment Specialists. The individual will work with the Head of Investment Specialists, to support the growth of the Hedge fund business, champion the capability both internally and externally and help in the execution of the sales strategy for new and existing products and capabilities.

The individual will work with a range of stakeholders across HSBC Global Asset Management.

Key Accountabilities

Impact on Business

Support the implementation of the global growth plan: includes supporting new product launches & campaigns for the capability whilst maintaining a focus on client experience initiatives to maintain a high quality service offering
Being Asia based, supporting the externalization of hedge fund capabilities within the region across wholesale and institutional client base
As Investment Specialist, will work on product launches and peer investment specialists to ensure delivery of material to agreed timelines
Production of marketing collateral, including pitch books, teasers, PPMs, and FAQs for new products, as well as educational materials highlighting the benefits of the product suite and capabilities
Responding to existing client enquiries including and not limited to performance related queries, investment process developments, product related queries including structure applicability and fees
Market research including proactive communication of sales propositions, whitepapers & investment opportunities based on deep dive analysis of hedge funds and competitor positioning
Update existing pitch books alongside the Client Propositions team
Help to complete RFI and RFP submissions alongside the RFP team
On-going support to internal and external clients for new and existing products – across all hedge fund product areas
Support the writing of client reporting where necessary
Act as a regional point of contact for product and capability enquiries

Customers / Stakeholders

Hedge Fund Investment Specialist team
Hedge fund investment team heads
Heads of Indirect Investments
Head of Product Development
HSBC Global Private Bank
HSBC Insurance
Group internal & external institutional clients
Externa wholesale clients

Operational Effectiveness and Control

Manage the processes and infrastructure needed to deliver team plans and targets, identifying and implementing improvements and collaborating with colleagues to maximise end to end integration, effectiveness and efficiency
Work in partnership with Risk and Compliance to ensure procedures and controls in place are fit for purpose

Requirements

Entrepreneurial spirit and can-do attitude
Experience of client management useful and knowledge of the range of different structural solutions helpful
Excellent verbal and written communication skills along with strong presentation skills
An in-depth knowledge of hedge fund products and gained through experience, education or certification
Fluency in Mandarin (and Cantonese is ideal but not a must)

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Business Analyst (12 months fixed term contract) - Private Banking

面議

未知地點

26/2/2025

Closing date ：10-Mar-2025

Job description

Some careers have more impact than others.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Business Analyst.

Principal Responsibilities

Provide support to manager to ensure the day-end process completed on time

Report exception and irregularities promptly for management awareness

Participate in business initiatives/projects to provide user requirements, conduct user acceptance test and provide internal training to the team

Share best practices to improve internal process within the team

Facilitate client account opening process and associated client service process, meeting Service Level Agreement

Attending service requests, including data capture and analytics

Produce Management Information reports as required

Maintain effective communication with stakeholders

Successful candidate might be assigned for priority tasks when needed within the department

Requirements

Bachelor’s degree in business, finance, related field or equivalent experience

Proven customer service, account opening/closure and/or CRS and FATCA experience is preferential

Understanding of banking operations and client services in the banking industry

Good written and communication skills in Cantonese and English

Self-motivated and able to work independently

Technology Skills, knowledge of Microsoft Office Applications and advanced Excel skills is an advantage

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Head of Vulnerability and Resilience Management - Digital Business Services

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Head of Vulnerability and Resilience Management.

Principal Responsibilities

Responsible for the operational management of the function / discipline with a regional remit
Manage and oversee the development / implementation of policies, standard operating procedures and strategy
Collaborate within / across GB/GFs and regions to deliver collective goals in line with the IT Resilience and Vulnerability Management strategies and priorities
Drive the maturity, implementation and adoption of IT Resilience and Vulnerability Management discipline best practice
For Vulnerability Management (list non exhaustive):
- Introduce and enforce the best practice to ensure the appropriate policies, control standards and procedures in place
- Manage and drive the remediation activities for the vulnerability findings in ASP
- Support the technology team in the Asia-Pacific markets on managing technology risk and vulnerability, designing and oversight of risk mitigation activities
- Manage and oversee the Cyber risk in ASP, and coordinate the MSII to reflect the risk to the Senior management.
For Tech Resilience Management (list non exhaustive):
- Ensure governance is maintained, as per the stakeholders requirements, to cover the Tech Resilience topics on a regular basis
- Prepare the supporting documents, and facilitate, where needed, the presentation of Changes, Incidents, Spotlights in the Resilience Forums
- Drive the resolution of the actions and follow-ups emerging from the forums
- Ensure controls are monitored, met, matured and are fit for purpose
- Identify, plan, execute and measure process interventions, improvement actions, etc
Interface with CCO, ORR and internal auditors
Support peers across Tech Resilience and Vulnerability Management to deliver functional goals in line with Technology strategy and priorities
Lead and develop resources and functional team/s, ensuring the resources have the appropriate capabilities, skills and knowledge via training and other materials to deliver goals and objectives
Drive improvement of people, process, tooling

Requirements

Strong knowledge and understanding of Technology Resilience and Vulnerability management domains with at least 10 years of relevant working experience
Strong leadership and management ability within a complex matrix environment
Strong sense of risk management with solution to mitigate operational risks
Strong stakeholders management experience to interact with various level of seniority and departments
Strong understanding of security control implementations and their ability to meet control objective
Strong learning agility and adaptability to new environment and new requirements

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Client Support Services - Global Private Banking

面議

未知地點

21/6/2025

We are currently seeking a high calibre professional to join our team as a Client Support Services.

Principal Responsibilities

In this role you will:

Deliver quality and good levels of services, professionalism and operational efficiency as well as good standard of compliance to safeguard the interests of the trust principals and beneficiaries and the Company and in particular, to adhere to the Administrative Support Services Agreements as per the scope of services of Documentation Team to be revised from time to time to account for changing circumstances and business requirements
Handle client onboarding and trust administration documents e.g. Trust Deed, Resolutions, Agreements, KYC letters, etc. and arrange trustee approval
Support compliance of the client companies with applicable laws and regulations, including statutory and tax filings
Contribute to the smooth operation of the team and the development of effective working procedures
Assist the manager in providing trust / company documentation solutions and advice in support of client services
Provide company secretarial support to trust underlying companies
Provide support to ad-hoc projects as assigned and implementation of new policies and procedures
Assist the team to perform other administrative work

Requirements

To be successful you will need:

Diploma / Degree holder in Business Administration, Corporate Governance or Law is preferable
Experience in trust administration, company secretarial or corporate governance shall be an advantage
Student / Member of HKCGI / STEP is preferable
Good command of written and spoken English and Chinese
Proficient in Microsoft Office (Word, Excel & PowerPoint)
Self-motivated, accountable and able to work independently

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健康發展經理Health Development Manager-HSBC

面議

未知地點

20/12/2023

職位描述

如果您正在尋找一個能給你帶來大量發展機會的職業，請加入滙豐銀行，您的未來將充滿潛力。無論您是想要一個能將您帶到頂峯的職業，還是隻是將您帶向一個令人興奮的新方向，滙豐銀行都會提供機會、支持和獎勵，讓您走得更遠。滙豐人壽是一家世界一流的機構，您可以專門從事保險，但享受作爲全球領先國際銀行的一部分所帶來的優勢。保險是關於人的，以及他們做出的承諾。在滙豐人壽，我們通過爲整個亞太地區的客戶提供各種人壽保險產品和服務，幫助兌現這些承諾。我們的員工享受着充滿活力和創新的工作場所，以及在備受矚目的不斷增長的業務領域發展職業生涯的機會世界。我們授權我們的高績效個人團隊培養技能並探索新經驗，以充分發揮成爲滙豐銀行一員的潛力。我們一起追求有效的工作方式。我們利用最新的數據和技術解決方案，爲客戶實現有意義的結果。我們提供的保護創造了廣泛而持久的影響，幫助客戶更健康、更有生產力，對未來更有信心。我們目前正在尋找一名高素質的專業人士加入我們的團隊，擔任健康發展經理。

主要職責

通過在線和離線制定客戶參與和數字戰略，以交付業務成果並推動高NPS
領導端到端客戶旅程設計，從提高意識到完成銷售，通過各種接觸點實現客戶多渠道互動和交叉銷售/追加銷售
加強CLCM並建立新的數字能力，通過漸進的觸發器和優惠創造更引人入勝和個性化的客戶體驗
識別跨參與旅程的數字銷售機會，並將舉措轉化爲可操作的項目
部署整體銷售旅程，以產生業務線索，並在客戶生命週期中以正確的時間通過正確的渠道推動客戶轉換
啓動開發和增強工具，以瞭解客戶需求，使用數據洞察力不斷回曆客戶旅程，並根據KPI跟蹤成功
採取敏捷交付方法，以以人爲本的方式推動數字化轉型
跨不同職能與內部利益相關者合作並動員其交付和實施
與健康與健康和員工福利部門密切合作，確定協同作用，並利用數字平臺/工具創造商業機會
從入職、建立關係和提供談判來管理商家/合作伙伴，以支持參與活動設計
定義指標以跟蹤進度和成功，並分析數據以增強設計和提供
準備管理報告並支持跨業務職能的管理審查會議
跟上新技術、市場趨勢和客戶需求，以識別數字和技術創新的機會
及時瞭解市場上即將推出的健康產品和服務選項，以及滙豐銀行的健康主張
通過詳細和及時的管理報告以及與業務的審查會議，管理和監控H&W業務績效，以確保一致性、質量以及對SLA和預算的遵守

要求

學士學位或同等學歷
至少8年的相關專業經驗，至少3年推動數字銷售、數字客戶旅程和轉型
對人壽和健康保險產品和分銷有深入的瞭解
強烈的以客戶爲中心的心態，對客戶行爲有深刻的理解
具有自我激勵心態的團隊合作者
優秀的溝通和人際交往能力
強大的分析和解決問題的能力
數據流暢性和熟練程度
展示開放、可靠和聯繫的品質
流利的粵語和英語（書面和口頭）

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Analyst - Real Estate, Hong Kong - HSBC Global Asset Management

面議

未知地點

12/5/2025

Closing date:22-May-2025

Some careers open more doors than others.

HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC’s clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight. As at 31 December 2023, HSBC Asset Management managed assets totaling US$707bn on behalf of its clients.

We are currently seeking a high calibre professional to join our team as an Analyst - Real Estate, Hong Kong.

Principal Responsibilities

The Analyst, Real Estate (HK) will provide analysis to support the firm’s real estate strategy in HK. This person will support the Head of Real Estate (HK) with a primary purpose of conducting analysis related to asset management of the existing Hong Kong portfolio and potential new acquisitions. This is a “hands on” role with active engagement with the current portfolio, suitable for those looking to develop a career in real estate investment.

Support the development and asset management of the firm's HK real estate investment portfolio

Contribute to the formulation and implementation of the firm's platform capabilities (policies, procedures, protocols etc.) in real estate investment management

Support senior colleagues by conducting financial analysis on existing investments and execution of real estate investments and divestments

Support investor and internal reporting requirements

Requirements

2+ years of relevant real estate investment and real estate industry experience

Excellent communication and analytical skills

Excellent presentation skills

Strong personal character traits

Tertiary Educated with Degree(s) in a relevant discipline

You’ll achieve more when you join HSBC.

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Associate, e-Trading - Global Banking and Markets 電子交易助理

面議

未知地點

30/11/2023

崗位職責

Management of trading book risk within defined limits
Work with e-trading quants and IT to enhance the overall algo offering. Help maintain the required level of response and hit rate with target accounts
Generate appropriate return on risk in context of market opportunity
Maintain high level of client engagement, providing market colour, views and trade recommendations
Maintain appropriate market share for a top tier franchise
Assist in the delivery of technical enhancements around pricing and data capture of the business
Provides timely and accurate execution of trades for the Bank’s targeted clients
Effectively maintain risk positions whilst adhering to pre-set risk parameters and help the trading team achieve revenue targets
Ensure timely execution and reporting of trading tickets, maintain communication with sales desk and assist in resolving settlement problems, ensure ticket entry completion and provide general trade support as necessary
Provide pricing to sales teams and clients that is in line with Bank’s policies
Ensure all trades are booked into front office primary trading systems in accordance with internal policy and regulatory requirements
Ensure all transactions deliver fair outcome for our clients and do not cause disruption to market transparency and/or order, and are in line with HSBC Code of Conduct

任職要求

Experience and demonstrated understanding of financial markets and knowledge of derivative products
Focus on transparent and comprehensive communication with various stakeholders including team members, sales teams and support functions
Excellent verbal and written communication skills with strong analytical skills
Familiar with pricing and valuation methodologies in rates products
Ability to multi-task, work well under pressure and strong decision making skills

工作地點

香港-中環

工作方式

辦公室辦公

截止時間

2023-12-13

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Fiduciary Investment Advisor - Global Private Banking

面議

未知地點

27/6/2024

Job description

Some careers have more impact than others.

We are currently seeking a high calibre professional to join our team as a Fiduciary Investment Advisor.

Principal Responsibilities

Ensure proper and smooth implementation of fiduciary investment procedure by providing individual consultation to staff, reviewing the investment objective settings, and liaising with investment advisors/managers on the process
Meet with investment managers and/or trust beneficiaries and/or principals together with TRMs to review the investment portfolios on an ad hoc basis
Provide input and commentary into investment reviews and summary reports for key clients, including additional research and attendance at governance meetings as necessary
Manage TFS relationship with HSBC Private Banking Investment and Product teams, in particular those managing discretionary investment solutions
Assist TRMs to seek out and assess investment program for the trust based on the risk profile
Responsible for providing initial review on recommendations for investing in certain “high risk” investments
Alerting / educating TRMs the potential risk of certain new investment products and providing updated information to TRMs in distressed market times (from GPB and external fund managers' outlook)
Assist TRMs to handle Investment related complaint and devise appropriate action to tackle the issue
Assist compliance to devise and implement monitoring procedure to ensure that trust accounts’ investment portfolios are in line with the investment objectives & guidelines
Developing effective working relationship with all key stakeholders including trust managers, Wealth Planners, and support staff
Responsible for conducting Trust Investment Review meeting with management to be held regularly
Develop capabilities on Environmental, Social and Corporate governance (ESG) using HSBC University or formal qualifications. Work with relevant stakeholders to incorporate the ESG elements into the trust investment process
Stay up to date on evolving regulations and policies affecting trust investments such as sanctions and restrictions imposed by regulatory authorities and help devise effective control framework and monitoring procedures to ensure that trustee is complying of the requirements
Conduct investment related training and market insights to staff as necessary
Global coordination of FIA activities and reporting across Singapore, Hong Kong, US and Jersey
Monitor evolving regulations and policies, suggest in addition to devise effective control framework, to coordinate with project team to implement changes/controls holistically

Requirements

University degree holder
Ability to influence and drive change
Strong interpersonal skills and has the ability to communicate and influence at all levels of the organization
Understands how to navigate the matrix and drive integration opportunities

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Associate Director, Delivery Lead - Commercial Banking 副總監，交付主管

面議

未知地點

4/12/2023

崗位職責

Develop portfolio roadmap for respective area and execution against that roadmap
Manage the project approach and build stakeholder buy in around the project plan, commitments and changes
Support the management of scope schedule, resourcing, dependencies, communications, and budget
Manage, monitor and report progress, issues, dependencies, risks to portfolio lead, internal stakeholders and steering committees
Make recommendations to influence decision making to maintain progress towards delivery and benefits realisation
Support governance and control activities in line with Business needs and aligned to organisation’s processes
Ensure adherence to standard controls and drive teams to achieve compliance and framework, capability management, risk management, security controls and technology architecture design.
Establish effective governance and control, in line with Change Framework and coordination of cross technology teams across Global Business and Global Function delivery
Work with the Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies, including Scrum, Kanban and Lean, and corresponding management of dependencies

任職要求

Strong experience leading delivery teams across local and remote environments
Proven ability to work across multi-disciplinary and multi-cultural environments
Evidence of managing and satisfying multiple stakeholders in a fluid and changing environment
High level of drive and motivation to ensure successful delivery of complex transformational initiatives
Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
Ability to leverage resources available to achieve WCL and business / function goals
Ability to make critical decisions and strategically prioritise based on WCL and business / function goals
Outstanding organizational, time management and planning skills to cope with multiple, large-scale responsibilities
Collaborative end to end leadership style which enables interdependent outcomes and works across boundaries in an Agile and connected manner

工作方式：混合辦公
截止日期：2023-12-15
地點：香港中環

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Investment Counselling Analyst - Global Private Banking

面議

未知地點

2/8/2024

Job description

Some careers have more impact than others.

We are currently seeking a high calibre professional to join our team as an Investment Counselling Analyst.

Principal Responsibilities

Assisting the Investment Counsellors in the positioning and delivery of investment solutions to clients and prospects of Global Private Bank
Supporting Investment Counsellors with client related tasks such as account reviews, investment proposal generation, translations of marketing materials, order taking and trade execution
Supporting Investment Counsellors with investment initiatives, including preparation of materials for product campaigns, switches, pitch book generation, portfolio optimisations
Providing administrative assistance, such as meeting and business trip scheduling and organisation, preparation of Client Relationship Manager reports and campaign monitoring
Full compliance with internal and external rules, regulations and procedures and adherence to HSBC values and Business Principles

Requirements

Excellent organisation and communication skills
Passion and interest in the financial markets
Risk conscious, in particular on the trading side
Dealing and trade execution experience preferred
Strong analytical skills and multitasking abilities
Team player, high achiever, quick to learn, detail oriented, positive attitude
High level of professional and personal integrity
Ability to work under pressure and maintain quality of detailed work while meeting competing and inflexible deadlines
University degree
Fluent in English and Cantonese, proficiency in Mandarin useful
Strong Microsoft Office skills

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Client Service Executive - Global Private Banking 客戶服務主管

面議

未知地點

4/12/2023

崗位職責

通過關注高淨值客戶的詢問和請求，保持卓越的客戶服務最高標準
確保高淨值客戶開戶文件完整、準確並滿足要求，並確保及時以正確且一致的格式處理任何數據輸入
可能會參與信貸申請流程，確保所有信貸申請均按時完成
確保所有高淨值客戶服務相關活動完全符合其中包含的流程和程序
協助客戶經理準確、及時、完整地接受訂單和準備日常交易，並確保與處理部門在遷移流程上的順利協調

任職要求

至少擁有商業、金融、相關領域的學士學位或同等經驗
成熟且先進的私人銀行經驗或同等經驗
久經考驗的客戶服務、溝通、銷售、數學、分析、組織和規劃技能
對私人銀行業可用的主要產品或服務有很好的瞭解
信貸技能，最好在與高淨值個人或商業銀行打交道的領域獲得
技術技能、Microsoft Office 應用程序知識
優秀的粵語和英語溝通能力
具有良好的團隊合作精神，具有追求成功和成就的動力

工作方式：辦公室辦公
截止日期：2023-12-15
地點：香港中環

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Senior Risk Manager, Operations - HSBC Life

面議

未知地點

2/8/2024

Job description

Some careers have more impact than others.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Risk Manager, Operations.

The Senior Risk Manager, Operations role sits in the Operations team in HSBC Insurance HK’s Chief Operating Office. The role reports to the Head of Operations.
ORSO administration activities will be outsourced to a third party. This is considered a material outsourcing and it will be essential to have close oversight on this arrangement. The service provider is new to the HK market. Considering various factors such as materiality of the outsourcing, experience of the service provider, regulatory expectations, reputational impact etc. any issues with the outsourcing could have a significant impact to HSBC Life. Therefore the outsourcing needs to be managed closely to pre-empt issues and promptly address any issues that do occur. Overseeing and managing the ORSO administration activities that are outsourced will be a key responsibility of this role holder.
The role holder will need to work closely with the senior management of the third party to ensure that service standards are upheld and any issues are promptly addressed.
The role holder will also be responsible for the oversight and management of the risk associated with the various operational processes under Life and EB Ops. A focus area for the role holder would be Third Party risk. Third Party service engagements, including contractual agreements, risk assessment, on-going monitoring, and exit management on a day-to-day basis on behalf of Head of Ops in compliance with HSBC Policies and Regulatory requirements.
The role will require effective collaboration and alignment with second line risk functions such as Regulatory Compliance, Legal, Resilience Risk as well as teams such as Products, Distribution and IT.
The role holder is required to act in accordance with Group requirements detailed in Group Standards Manuals (GSM), Functional Instruction Manuals (FIM), and any other applicable standards.

Principal Responsibilities

Act as the primary point of contact for Service(s) received from the third party and interact directly with the Third Party in relation to the Service(s) received on behalf of the entity
Complete Third Party risk assessments and understand the risk assessment result for a proposed third party Engagement prior to contract award
Manage the risks associated with the Third Party engagement(s) and understand the implication of responsibilities and regulatory requirements if any issues / concerns identified with the services being received
Complete Third Party control due diligence tasks on a timely basis in accordance with HSBC Policies
Establish and agree KPIs with the third party
Establish a mechanism for obtaining appropriate management information (MI) and reporting from the third party as part of the various ongoing monitoring requirements for the Service(s) received Identify and track any control deficiencies and performance issues with timely follow up with the Third Party
Hold regular meetings with the third party to review holistic performance and ensure minutes are documented with any actions/decisions agreed
Complete supplier performance metrics where applicable to allow centralised measurement and reporting of supplier performance
Liaise with key stakeholders, including Second Line of Defence, to prepare the required governance materials to Risk Owner, ExCo etc
Develop a plan to improve service provision and create opportunities for growth

Requirements

Organised and autonomous
Excellent communication and interpersonal skills
Analytical skills to identify and define problem statements. Collaborate with stakeholders to define optimal solutions
Confidence to interact with both internal and external parties varying levels of seniority
Proven ability of stakeholder management, resource mobilization
Solid ability to produce documentation ranging from process maps to risk assessment papers
Ability and drive to successfully deliver multiple, wide-ranging priorities, under stringent time pressures
Experience in project and risk management capabilities with a positive can-do attitude
Operations experience would be a plus

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Executive Assistant - Global Private Banking 執行助理

面議

未知地點

30/11/2023

崗位職責

Ensure all Group policies, rules and regulations are complied with at all times
Provide effective day to day support to the assigned executive as appropriate
Provide efficient administrative support
Assist in the preparation of documents and presentation materials, ensuring attention to detail
Organisation, filing and distribution of office materials, utilising as appropriate, central filing resources and Group electronic filing/archiving systems in line with audit/compliance guidelines
Scheduling of appointments, coordination of meetings, and actively managing the calendars of assigned executive
Facilitating travel arrangements, adopting the GPB&W travel policy at all times. Follow GPB&W Expense policy, accurately preparing and submitting requisite travel and expenses reports in a timely manner
Reinforcing best practices in supporting new joiners and existing workforce efficiently
Visitor/telephone screening and handling of internal /external correspondences
Coordinate and provide IT / system support
Coordination of internal matters and consolidation of various reports
Perform ad hoc assignments as required, productively managing a substantial workload without sacrificing quality
Effectively manage information risk and report any exceptions to the Group standards to the Line Manager
To comply with the ‘GBM Hong Kong BCM Departmental Requirements’ document for the jobholder’s department
Support internal GPB&W personnel, utilising operational infrastructure

任職要求

Good communication and interpersonal skills
Proven ability in dealing with clients at all levels
Outstanding organisation skills
Ability to navigate the organisation
Proven ability to work collectively
Effective time management and planning skills
PC skills: Outlook, Word, Excel, PowerPoint, as well as the core HSBC approval systems
Language: Fluent verbal and written English

工作地點

香港-中環

工作方式

混合辦公

截止時間

2023-12-13

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Senior Legal Counsel, ASP Innovation Banking, ASP Legal

面議

未知地點

29/2/2024

Job description

Some careers have more impact than others.

Global Legal plays an important role in protecting the Group’s reputation by helping to future-proof the organisation through robust legal risk and issue advisory. Responsible for providing comprehensive legal advice to senior management and all global businesses and functions, the team offers a diverse range of legal skills, jurisdictional experience and practice specialisms across all countries and territories in which our businesses operate.

We are currently seeking a high calibre professional to join our team as a Senior Legal Counsel.

As Senior Legal Counsel in the Asia-Pacific Commercial Banking Legal team, you will provide legal advice, guidance and support to HSBC’s Innovation Banking and Venture Debt team in Commercial Banking (CMB).

Commercial banking has been at the core of HSBC since 1865. HSBC Innovation Banking is our enhanced global innovation practice, a globally connected, specialized banking proposition to support a broad range of innovation economy companies across all stages of growth in technology, life sciences, and healthcare, and their investors. The HSBC Innovation Banking proposition is part of CMB, so its strategic priorities align with CMB’s strategy of helping businesses grow by supporting their financial needs; facilitating cross-border trade and payments; and providing access to international markets. HSBC Innovation Banking is unique, combining innovation expertise, bespoke financial and lending services with the global platform of HSBC. This combination allows us to support innovation businesses through all of their life stages: from early-stage, growth, through to late-stage public and private corporates; and to support them with our broader HSBC platform

The successful candidate will report to the Deputy General Counsel, CMB ASP and will be based in Hong Kong.
The candidate will have primary responsibility for providing legal and transactional support to HSBC’s HK Innovation Banking team; and (ii) Commercial Banking’s Asia-Pacific Venture Debt and Fund Financing businesses.

Principal Responsibilities

Providing day-to-day legal advice directly with senior stakeholders in the innovation banking business focusing on the innovation economy and innovation businesses through all of their life stages from early-stage, growth, through late-stage public and private corporates
Provide timely counsel and legal support on implementing early and mid-stage venture and growth lending structures, including venture debt, inventory and recurring revenue-based lines of credit, and asset-based financing
Support fund banking, including implementation of capital call and NAV facilities
Provide support on the end-to-end cycle (e.g., origination, structuring, drafting, negotiation, execution and implementation) of venture debt transactions in a cost-effective manner
Negotiation of venture lending documents, including equity warrants, NDAs, term sheets, inter-creditor, subordination, and other facility agreements
Support relationship managers in the start-up innovation hubs like Hong Kong, Australia, Singapore, India and Malaysia;
Collaborate with HSBC Innovation Banking lawyers in other innovation centres globally to facilitate global standards for the Innovation Banking proposition, to share knowledge and experience and to facilitate in the management of global law firm relationships
Ensure senior management within legal and business teams is fully briefed on material legal issues arising in Innovation Banking
Work independently, but seek management input on unusual situations, highly complex issues, and matters that may pose significant legal, financial and/or reputational risk to the bank
Manage (and instruct) panel law firms and legal spend
Maintain and develop positive and professional working relationships within the wider HSBC legal department and within Innovation Banking and CMB Credit & Lending legal teams in HK and globally

Requirements

Qualified lawyer with solid post-qualification experience gained in a relevant jurisdiction
The successful candidate should have:
- At least 7-10 years of experience in in one or more Asia-Pacific jurisdictions in the following areas
  - Funds financing
  - Venture debt financing
  - Syndicated and club lending
Curiosity, flexibility, growth mindset and a genuine desire to contribute to a growing and dynamic team
A commercial and pragmatic approach to providing legal and risk advice to the business
Excellent collaboration skills, ability to work effectively with varied stakeholders and to drive results
Excellent negotiation and drafting skills and demonstrated ability to take initiative
High level of academic achievement and solid law firm experience.
Mandarin skills, in addition to English, preferred

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Executive Assistant - Global Finance 行政助理

面議

未知地點

5/12/2023

崗位職責

Administrative Support:

Provide comprehensive administrative support to executives. This includes managing calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence
Support executive manages time effectively by prioritizing tasks, scheduling appointments, and ensuring deadlines are met
Also assist with personal tasks to help the executive focus on their core responsibilities

Meeting Coordination:

Organize and coordinate meetings, including scheduling, preparing agendas, arranging meeting rooms, and ensuring all necessary materials are available
Support to the executive's team by coordinating team meetings, disseminating information, and assisting with team communication and collaboration

Communication Management:

Act as a primary point of contact for internal and external stakeholders, screening and prioritizing communications such as phone calls, emails, and messages, and drafting responses on behalf of the executive

Information Management:

Gather data, manage records, and prepare reports, presentations, and other documents as required
Manage and organize electronic and physical files, ensuring information is easily accessible and adhere to the Record Management Policy

Stakeholder Management:

Maintain good relationships with key stakeholders, both internal and external. Interact with internal, business
partners, and other executives on behalf of the executive, representing his/her interests and maintaining professional relationships
Provide efficient and effective support to executive, enabling him/her to focus on strategic decision-making and high[1]level responsibilities
Work closely with Finance EA/PAs to ensure a smooth business operation and collaboration

Event Support:

Assist in managing events by booking venues, coordinating activities, monitoring timelines, arranging logistics and ensuring deliverables are met. Also, participate in event meetings, take minutes, and follow up on action items

Confidentiality and Discretion:

Handle sensitive and confidential information regularly. Exercise discretion and maintain a high level of confidentiality in all aspects of the daily work

任職要求

Graduate qualification in a numerate discipline
Previous experience as an executive assistant is highly valued, preferably supporting high-level executives or senior management in a matrix organizational context
Proficiency in MS office applications, including use of Outlook and MS Teams as a business tool
Outstanding interpersonal and excellent communication skills (both written and verbal in English) with a proven ability to communicate effectively and professionally at all levels across the Group
Strong problem-solving skills and able to work independently
Attention to detail and timely delivery. Able to work under pressure to deliver own work within timelines and prioritize competing demands
Strong organizational skills and able to handle multiple tasks simultaneously and effectively
Excellent understanding of the HSBC Group, its strategy and internal control environment
Flexibility of approach, together with a ‘can-do’ attitude
Previous experience of HSBC’s internal systems/applications would be advantage

工作方式

混合辦公

截止時間

2023-12-15

地點

香港中環

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Underwriting Manager 承銷經理 - HSBC Life

面議

未知地點

20/12/2023

主要職責

通過設計承銷規則來推動滙豐人壽自動承銷戰略的實施，並在規則引擎平臺中維護它們，包括設計、規範、測試和生產階段
負責直接流程增強，包括識別和分析當前規則和承銷實踐，評估可能性，並提供解決方案
確保承銷規則制定過程遵循所需的治理批准，並符合定義的承銷理念
對自動化和決策規則進行定期審計，以確保它們與內部承銷手冊和理念保持一致
審查和加強不同銷售渠道的新業務入職旅程，並簡化流程以取悅客戶
支持承銷提案團隊爲在線和分支產品開發反身問題，以改善客戶的承銷體驗
利用數據分析知識和背景，不斷改進承銷TAT（週轉時間）和決策的準確性，還可以跟蹤規則和決策樹，以進行進一步培訓、審計和其他目的
編寫定期和臨時的MIS報告，以支持CUO運營、治理報告、運營效率監測，提供可能的風險、趨勢或機會的見解

要求

在生活、重大疾病、醫療產品方面的承保經驗。
在自動承銷平臺上設計承銷規則、跨不同業務領域和系統的端到端承銷旅程映射（包括POS、保險運營、工作流程和成像系統）方面有紮實的經驗
對行業中現有的承銷規則工具和決策樹有很強的瞭解
熟悉當地的監管和強制性要求，各種銷售渠道（包括銀行保險、在線、經紀）的新業務應用之旅
使用Qlik Sense和Excel製作報告以及解釋和處理數據以提供見解的經驗
數字驅動的心態，設計與跨渠道和平臺的數字功能集成的承銷規則自動化
良好的協作技能，並取得更好的成果
優秀的溝通技巧，包括提供明確、直接的反饋、設定明確期望和在個人層面與人聯繫的能力。
影響業務和技術利益相關者的能力
在MS Word、Excel（包括數據透視表、VBA）方面有很強的計算機技能。宏），PowerPoint，Power BI
首選LOMA認證持有人

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Assistant Policy Administration Manager - Hang Seng Bank (HK) 助理政策行政經理

面議

未知地點

4/12/2023

崗位職責

Recommend policy and general guidelines for policy administration so as to ensure a smooth and efficient operation of the support services
Assist the manager to formulate and develop strategies related to policy administration in order to get client satisfaction through continuous improvement
Monitor the changes and improvement in policy related administration and operation
Ensure the administrative services provided are in good quality and can meet client satisfaction
Enhance and improve overall communication with other department in providing policy administrative services
Ensure all activities are delivered in accordance with the procedures and service standard and the business operates in accordance with Group and regulatory compliance and with robust internal control
Arrange and provide training to internal team members as well as external parties such as frontline staff/coordinators in matters concerning policy servicing for upholding of a professional servicing team as well as effective communication with different sales channels
Initiate system enhancement for business growth and enhance service efficiency; prepare user requirement and assist in UAT
Perform balance sheet reconciliation and substantiation of ledger accounts related to insurance policy on regular basis. Conduct exceptional reporting, investigate and resolve discrepancies by collaborating with stakeholders (finance, operations, IT, etc) to ensure fulfillment of internal and external guideline and regulatory requirement
Offer administrative assistance, such as managing payments, letters, cheques and hold-letters arrangement

任職要求

University degree, preferably with LOMA, CFMP qualifications or passes in the Insurance Intermediaries Qualifying Examinations
Minimum of 5 years’ relevant experience in life insurance industry, with exposure in insurance policy administration and customer service a definite advantage
Knowledge of life insurance products and solid understanding of insurance operations
Strong service orientation, with good interpersonal and communication skills
Proficiency in both English and Chinese, with fluency in Putonghua an advantage
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

工作方式：混合辦公
截止日期：2023-12-31
地點：香港旺角

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Assistant Manager, Data Management - Digital Business Services 數據管理助理經理

面議

未知地點

30/11/2023

崗位職責

From data point of view, to perform liaison with relevant parties including vendor and pension administration colleagues in the formulation of data and technology solutions to facilitate eMPF data migration
Understand the full scope of data mapping requirements
Fully document scope of all related data flow, relating to each deliverable facilitating migration
To undertake project by participating in working group, reviewing data requirements specification and IT documentation
To conduct and undertake walkthrough processes to advise users on the data implications of new developments
To collaborate with users on required data flows to define an optimal and efficient data migration process
Engage and influence key cross functional stakeholders and work with internal & external partners
To assist in Monitoring of Data Quality
Successful implementation of eMPF Migration

任職要求

Associate degree holder or above, experience in pension (MPF/ORSO) would be a plus
Excellent communication, presentation, organizational and interpersonal skills
Experienced in IT system implementation projects with basic finance (payment & receipt) knowledge
At least 1 year in a Business Analysis (Data) or Data Quality or Project Management capacity is preferable
Experience of Agile Approach
Experience of SQL Knowledge, understand concepts of database
Experience of Alteryx, IBM (iSeries/ AS400/ Query) is preferred but not a must

工作地點

香港-九龍城

工作方式

混合辦公

截止時間

2023-12-29

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Control Manager - Magnus - Global Finance 風控經理

面議

未知地點

4/12/2023

崗位職責

Work with a team consisting of members across various locations to work with regulatory report makers/ owners on remediation of process controls to the IRR standards and internal policy requirements
The role holder is required to possess strong team working capabilities, internal control and regulatory reporting knowledge, in particular in prudential reporting, e.g. Capital, Liquidity, RWAs reporting
Familiarise with the IRR standards and applicable internal policy requirements and contribute to the consistent control design and implementation across the ASP region and regulatory reports
Support the Team Lead in managing interaction and collaboration with regulatory report makers, owners and other key stakeholders to implement and uplift the control gaps identified through the control self-assessment completed by the report makers
Work as a team to design, provide recommendation or enhance existing documents, artefacts or procedure manual relating to the regulatory process controls design and operation, including process mapping, traceability documentation, etc.
Plan, monitor and review the work of the junior team members to ensure they are at top quality and meeting the IRR standards and requirements.
Maintain clear and timely tracker on the remediation progress, identify risk and issues and timely escalate to Project Working Group/ Steering Committee as necessary
Assist the Programme Management team in populating MI and preparing meeting materials
Provide support and back up to other team members involved in the control remediation

任職要求

5+ years of relevant experience in banking or accounting industry
Degree holder with accounting professional qualifications
Exposure to Financial and Regulatory reporting is preferred, prudential reporting, e.g. Capital, Liquidity, RWAs reporting is preferred
Self-motivated and independent with good planning, analytical and people skills
Good command of English and Chinese
Excellent in using MS Excel and PowerPoint

工作方式：辦公室辦公

截止日期：2023-12-15

地點：香港九龍城

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Hong Kong Student Work Placement Programme

面議

未知地點

3/6/2025

Closing date:27-Oct-2025

Job description

Hong Kong Student Work Placement Programme

The Hong Kong Student Work Placement is for students looking for work experience with a leading global bank. The placement provides opportunities to gain some hands-on experience over six months, and develop your knowledge of banking and financial services.

For:Hong Kong SAR nationals from a recognised Hong Kong or overseas university.

Preferably undergraduate students, from any degree disciplines, graduating in 2027, 2028 or 2029

Duration:Six months

Business Areas:

Commercial Banking - Business Banking, Client Coverage, Corporate, Data and Analytics and Chief Operating Office

Wealth and Personal Banking – Customer Propositions, Distribution, Digital Channels, Retail Products and Insurance

Global Functions - Finance, Legal, Risk and Compliance, Public Affairs, Digital Business Services and Global Sustainability

Find out more about working in Commercial Banking, Wealth and Personal Banking, and Global Functions.

Location:Hong Kong

Placement starts:6 January 2026

We encourage you to apply for this programme as soon as possible as we recruit on a rolling basis and may close applications before the advertised date if all vacancies are filled.

What to expect

Supported by experienced managers, colleagues and a wide network of diverse peers, you'll be encouraged to take on responsibility and bring new ideas to the table. You will be valued as an individual and for the contribution you make. Work placements generally last around six months and may be eligible for credit equivalencies, subject to university requirements.

You can expect practical experience that will complement your academic studies, embedding our values while growing your career. During the placement, you will be challenged to use your talents and academic knowledge to add value to the bank and improve your professional and personal skills.

Learning, development and support

The placement will equip you with the skills and experience required to start a successful career with HSBC, as well as the opportunity to develop your professional network with colleagues around the world.

You will have the opportunity to build your skills and banking knowledge in a real working environment and to take on responsibilities in a selection of interesting projects.

HSBC is an equal opportunity employer. All qualified candidates will receive consideration for employment regardless of their gender, ethnicity, disability, religion, sexual orientation or age. To provide an easy and accessible recruitment process, we are committed to offering reasonable accommodations for individuals with disabilities. If you need us to adjust our recruitment process or provide additional support, please declare your disability in the application form.

Requirements

Who can apply?

To be considered for the placement, you will:

Be available to work full-time between January 2026 and June 2026

Preferably undergraduate students from any degree discipline graduating in 2027, 2028 or 2029

Have well-developed language skills in English (Cantonese and Putonghua would be advantageous

Have solid PC skills in MS Word, Excel and PowerPoint

Have additional PC skills in Excel (Macro), Access and Projects, and Chinese typing skills would be advantageous

Hong Kong SAR nationals who have the legal right to work in Hong Kong

If you are interested in this placement, please send submit your CV in English at the application.

Primary location shows in a job posting does not refer to work location, the job placement is subject to the final decision by RSS Management.

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Assistant Manager, Data Management 數據管理助理經理

面議

未知地點

4/12/2023

崗位職責

From data point of view, to perform liaison with relevant parties including vendor and pension administration colleagues in the formulation of data and technology solutions to facilitate eMPF data migration
Understand the full scope of data mapping requirements
Fully document scope of all related data flow, relating to each deliverable facilitating migration
To undertake project by participating in working group, reviewing data requirements specification and IT documentation
To conduct and undertake walkthrough processes to advise users on the data implications of new developments
To collaborate with users on required data flows to define an optimal and efficient data migration process
Engage and influence key cross functional stakeholders and work with internal & external partners
To assist in Monitoring of Data Quality
Successful implementation of eMPF Migration

任職要求

Associate degree holder or above, experience in pension (MPF/ORSO) would be a plus
Excellent communication, presentation, organizational and interpersonal skills
Experienced in IT system implementation projects with basic finance (payment & receipt) knowledge
At least 1 year in a Business Analysis (Data) or Data Quality or Project Management capacity is preferable
Experience of Agile Approach
Experience of SQL Knowledge, understand concepts of database
Experience of Alteryx, IBM (iSeries/ AS400/ Query) is preferred but not a must

工作方式：混合辦公
截止日期：2023-12-29
地點：香港九龍城

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