What you'll be doing? 
 
 
Content Planning & Campaign Support 
 
- Act as channel content guardian and collaborate with internal teams to align, process, and optimize content in all cross-channel campaigns, including EDM, SMS, App & WeChat Mini Program, and WeChat Official Account 
- Assist in developing, reviewing, and implementing compelling campaign messaging and copywriting across touchpoints ensuring consistency with campaign message house and adherence to channel best practices. 
- Support to oversee agency activities on assigned campaigns, conduct quality assurance on communication previews and ensure timely execution. 
 
Market Research & Guideline Maintenance 
 
- Regularly monitor and compile competitor benchmark reports across channels to inform communication and capability enhancements. 
- Assist in developing and maintaining global guidelines, planning, operations, and reporting documentations under Line Manager direction, and support as go-to person for standard procedural enquiries to uphold global guidelines 
 
Content Reporting & Analysis 
 
- Support to ideate and implement A/B test cases on creative assets and content to drive content strategy, with the opportunity to work with Data Science team leveraging AI technologies 
- Compile content-specific performance reports with actionable insights to adopt as Global Guidelines to Local teams 
 
 
Ideal Candidate 
 
- Bachelor’s degree in Business, Marketing, Communications, or related discipline 
- Relevant marketing experience within retail industry or agency (CRM experience is a plus) 
- Excellent written and presentation skills in English and Mandarin Chinese 
- Ambitious with strong coordination skills with the ability to work independently, collaborate effectively, and meet deadlines 
- Highly motivated team player with excellent interpersonal, communication, and problem-solving skills 
- Sharp numerical sense and PowerPoint deck creation skills are a strong plus