Account Strategist, Engage, Google Customer Solutions (Cantonese, English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience working in advertising sales, marketing, consulting, or media.
• Ability to communicate in Cantonese and English fluently to support client relationship management in this market.

Preferred qualifications:

• Experience in advertising, media account management, and achieving quotas to drive client growth.
• Ability to assess and solve client needs through effective questioning, objection handling, and competitive promoting.
• Ability to use problem solving skills to leverage data to uncover insights, support proposals, and analyze impact.
• Ability to manage multiple projects while paying strict attention to detail, working individually and with others.
• Excellent presentation and communication skills with peers, management, cross-functional teams and clients.

Responsibilities

• Manage a portfolio of medium size businesses by understanding growth drivers, identifying opportunity for growth, managing risks, and creating plans for achievement.
• Collaborate within the Sales team, align workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while delivering outstanding customer experience.
• Improve our customer relationships and share performance-enhancing suggestions. Conduct outbound calls to establish relationships and work with existing clients to generate growth and improved client success.
• Identify key client stakeholders to support Customer Business Objectives and annual digital marketing plans.