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AI Sales Specialist, Google Cloud
Minimum qualifications:
- 15 years of experience promoting IT business solutions and executing a territory sales strategy.
- Experience identifying and driving use cases to solve customer issues.
- Experience partnering with technical staff to build business cases and implementation plans.
Preferred qualifications:
- Experience working with and managing partners in complex implementation projects, including global system integrators and packaged software vendors.
- Experience in promoting the AI technology stack.
- Experience working with product teams and an understanding of how to embed technology into the product set.
- Familiarity with Google Cloud and Google Cloud AI offerings.
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Ability to connect AI/ML with business value and engage executive stakeholders as an advisor and thought leader.
Ability to drive business growth across a broad set of industry-specific AI/ML use cases.
About the job
As an AI Sales Specialist Specialist, you will be responsible for growing our AI business by building and expanding relationships with new and existing customers. You will develop relationships with external customer stakeholders, identifying innovative ways to multiply the impact of the team. You will partner with internal GCP sales teams to grow their AI businesses and drive overall value for GCP.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Calibrate the business against the objectives and key results. Forecast and report the state of the business for the territory.
- Build and maintain executive relationships with customers as the AI Subject Matter Expert, influence long-term strategic direction for the new and existing customers as well as the Google Cloud Field Sales Representatives (FSRs) and Customer Engineers (CEs).
- Assist customers in identifying AI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.
- Develop and execute strategic account plans, including a broader enterprise plan across key verticals.
- Work with Google Account and Technical teams to develop and drive pipelines, and provide expertise. Execute Go-To-Market (GTM) business plays and related efforts with the Cloud teams and GCP partners.
Digital Strategy Lead, Accelerated Growth Sales (English, Cantonese)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in business development or client/partner management.
- Ability to communicate in English and Cantonese fluently.
Preferred qualifications:
- Experience in sales in a technology, advertising, media sales, and/or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
- Experience in media across a variety of platforms (e.g., TV, radio, print, sponsorship, etc.).
- Experience managing multiple accounts simultaneously with great attention to detail.
- Ability to succeed in a rapidly changing environment, with excellent problem-solving and creative thinking skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Within Google Customer Solutions, the Accelerated Growth Team (AGT) supports small and medium sized businesses with significant growth potential. AGT specializes in building full funnel strategies to increase customer's return on investment, scale customer business base, and ultimately make business grow.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Manage a portfolio of English and Cantonese-speaking clients by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Propose ambitious investment and deliver transformational marketing solutions to accelerate client's growth according to client's business and marketing objectives.
- Own the business process by driving customer outreach, business strategy, solution implementation, and performance evaluation.
- Work towards quarterly business and product growth goals.
- Collaborate with Account Management teams at Google Customer Solutions to deliver customer success.
Security Sales Specialist, Google Cloud
Minimum qualifications:
- Bachelor's degree in computer science, electrical engineering, a similar field, or equivalent practical experience.
- 10 years of experience in goal carrying software promotion and account management at an enterprise business-to-business software company promoting enterprise accounts.
- Experience engaging with accounts in promoting a portfolio of products at C-level.
Preferred qualifications:
- Experience with commercial and legal agreements working with Procurement, Legal, and Business teams.
- Experience working with and managing partners in implementation projects.
- Knowledge of the industry, specific to the prospects/customers being covered.
- Ability to work with sales engineers and customer technical leads to inventory existing software, define migration plans, and build business cases for migrations.
- Ability to influence decisions at the executive level.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Manage business opportunities for Google Cloud security products within a defined list of accounts.
- Access opportunities, develop account plans, contract agreements, and account management of the assigned enterprise accounts.
- Partner with the Channel Sales team on lead generation, account planning, new account development, and expanding existing accounts.
Customer Engineering Manager, Data Analytics, Google Cloud
Minimum qualifications:
- 15 years of experience in technology related sales, with 5 years of experience in a Customer Engineering managerial capacity.
- Experience working with IaaS, PaaS, Big Data, SaaS, public cloud, or related industry and technical concepts.
- Experience developing strategy to lead sales engineering teams to meet business objectives.
Preferred qualifications:
- Experience creating repeatable processes at scale in a pre-sales engineering organization.
- Knowledge of solution architecture.
- Ability to inspire and grow teams to their full potential in a business environment, while working across cross-functional teams to achieve common business objectives.
- Ability to present to both technical and non-technical audiences, engaging executive-level stakeholders in business and technology transformation.
- Excellent business acumen with distinctive problem-solving and investigative skills.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineering Manager, you'll lead a team of Data Analytics Specialists who engage with business prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption. You'll also be responsible for investing in the team’s development and success, building a high performing, effective, and collaborative team.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, providing technical discovery and solutions recommendations while working in partnership with customers. Manage and motivate a diverse collection of engineering professionals.
- Contribute to building a business that promotes exceptional growth and maintain motivation to work effectively in a highly dynamic environment.
- Engage directly with prospects regarding architecture discussions and best practices.
- Work cross-functionally with our Product, Support, Engineering, and Sales teams. Make presentations to represent the capabilities and services of Google Cloud.
- Hire, coach, and drive a team to work towards strategic goals, while prioritizing the delivery of an outstanding customer experience.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Beijing, China; Shanghai, China; Shenzhen, Guangdong Province, China; Hong Kong.
Media Account Specialist, gTech Ads Solutions
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
Preferred qualifications:
MS or MBA, or equivalent experience.
Experience in marketing measurement with marketing measurement techniques, including incrementality testing.
Experience in data analysis with interpreting datasets, identifying trends, and translating findings into narratives.
Knowledge of search products, the performance advertising market or online ads landscape.
Ability to work cross-functionally with multiple teams and stakeholders, leveraging excellent relationship-building, collaboration, negotiation, and influencing skills.
Excellent project management skills with the ability to oversee multiple simultaneous solutions, supported by internal teams.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
The gTech Ads Solutions team partners with the Large Customer Sales (LCS) team to provide product and data driven expertise to customers to meet their advertising goals. Our Large Customer Sales teams partner closely with the advertisers and agencies to develop digital solutions that build businesses and brands.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
Responsibilities
Become a trusted advisor to priority Google Ads clients by understanding how digital marketing and technology solutions can address their business challenges. Act as a collaborative thought partner, architect media plans, and deliver technical solutions to help clients achieve their business goals.
Collaborate with vendors and sales teams to drive growth plans for clients. Develop and apply knowledge of the market across verticals and sub-verticals relevant to the solutions offered.
Serve as the customer's Search product expert by successfully delivering consultative digital marketing solutions that not only address customer challenge, but also advance a customer's sophistication and digital maturity level on Search.
Measure, analyze and advocate for the value of Google’s Ad solutions in differentiation to performer offerings.
Customer Engineer, Security, Google Cloud (English, Cantonese, Mandarin)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a technical sales engineering role in security or cloud native environments.
- Experience in cybersecurity domains such as network security, SoC platforms (e.g., SIEM, SOAR), threat detection, malware intelligence, cloud security posture management, or identity and access management systems.
- Ability to communicate in English, Cantonese, and Mandarin fluently in order to communicate in this customer-facing role.
Preferred qualifications:
- Certification in Cloud or Security industry.
- Experience in implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
- Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
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Ability to speak publicly and deliver technical presentations.
- Excellent people management skills, with the ability to collaborate with diverse teams, including Google Cloud Specialist Sales, Field Sales, Post Sales, Product Management, to execute successful strategies.
- Ability to travel for work and training purposes.
Territory Account Manager, Google Cloud Platform (English, Mandarin)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in IT Consulting or Account Sales in cloud computing or other IaaS, PaaS, SaaS technology.
- Experience with the cloud computing market and working with partners.
- Ability to communicate in English and Mandarin fluently to present clients/agencies with new products, campaign results, and performance.
Preferred qualifications:
- Experience promoting solutions to help businesses transition from on-premise to the cloud.
- Experience in technical or sales engineering in cloud, technology, computer science, or information systems.
- Experience in collaborating/promoting with channel partners.
- Experience using CRM systems (e.g. Salesforce), with the ability to reach and exceed strategic goals in the technology industry with SaaS, PaaS, or IaaS products.
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Understanding of the technology and cloud computing market, and a passion for Google Cloud products (e.g., Google Workspace, Google Cloud Platform, etc.).
- Ability to build influential relationships and deliver results in a cross-functional/matrixed environment.
Technical Account Manager, Google Cloud Consulting
Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 4 years of experience in customer-facing roles while interfacing with executive stakeholders and driving/managing/delivering IT technical implementations, transformation programs, or other initiatives.
- Experience in application/workload migration to public cloud providers, leading global projects or teams, and working with customers or partners.
- Ability to communicate English and Mandarin Chinese fluently to engage with Chinese speaking or English speaking customers.
Preferred qualifications:
- Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Experience collaborating across business units internally and at large enterprises.
- Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
- Excellent communication, presentation, problem-solving, and management skills, with the ability to translate business requirements into technological solutions.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
The Google Cloud Consulting (GCC) team in Google Cloud delivers product, strategy, and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments.
As a Technical Account Manager, you will lead the successful adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services. You will regularly engage with various stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will travel up to 25% of the time as needed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
- Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Facilitate quarterly business reviews and executive sessions to better understand business and technical needs.
- Plan for customer events and launches, partnering with Support and Engineering teams to ensure customer success during critical moments. Work with customers and Support to guide issues/escalations to resolution.
- Develop best practices and assets based on learnings from customer engagements to proactively support initiatives to scale through partners and accelerate cloud adoption.
Customer Engineer, Security, Google Cloud (English, Cantonese, Mandarin)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a technical sales engineering role in security or cloud native environments.
- Experience in cybersecurity domains such as network security, SoC platforms (e.g., SIEM, SOAR), threat detection, malware intelligence, cloud security posture management, or identity and access management systems.
- Ability to communicate in English, Cantonese, and Mandarin fluently in order to communicate in this customer-facing role.
Preferred qualifications:
- Certification in Cloud or Security industry.
- Experience in implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
- Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
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Ability to speak publicly and deliver technical presentations.
- Excellent people management skills, with the ability to collaborate with diverse teams, including Google Cloud Specialist Sales, Field Sales, Post Sales, Product Management, to execute successful strategies.
- Ability to travel for work and training purposes.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will help grow our cyber-security business by building and expanding relationships with new and existing customers. You will be a trusted advisor to customers and an advocate for our security solutions. You will provide support to C-level, security leaders, cloud security architects, and security analysts, using both technical and business skill sets to lead projects forward. You'll accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You'll optimize for results when in production, leading with empathy, while identifying innovative ways to multiply the impact of the team.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Partner with diverse teams to assess business prospects, grasp customer cybersecurity concerns, and craft strategies to overcome technical hurdles. Support customer-facing presentations and conduct workshops to share the experience and be a subject matter expert on cyber security.
- Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
- Support the technical relationship with customers, including product and solution briefings and proof-of-concept work, partnering with product management to prioritize solutions impacting customer engagement with Google Cloud.
- Engage with C-level to shape cybersecurity roadmaps, promoting Google Cloud Security solutions, and demonstrate expertise in consulting services (e.g., Threat Intel, SecOps, Red Teaming, IRR).
Business Development Manager, Corporate, Google Cloud
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in software sales and account management at an enterprise Business-to-Business (B2B) software company promoting to global accounts.
Preferred qualifications:
- Experience managing partners in complex implementation projects, including global system integrators and packaged software vendors.
- Experience with complex commercial and legal agreements within Procurement, Legal, and Business teams.
- Experience working towards business goals.
- Ability to work with sales engineers and customer technical leads to inventory existing software estates, define migration plans, and build business cases for migrations.
- Ability to leverage C-level relationships with multiple executives to optimize software business.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
In this role, you will act as a trusted business partner to assigned accounts to understand their company problems and goals. You will work with middle market enterprise accounts, leveraging existing relationships with C-level executives and developing relationships. You will bring expertise in building relationships with a complex group of stakeholders to work in a matrixed organization.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Build and grow executive relationships with enterprise customers, and contribute existing cross-organization relationships to grow into new organizations. Influence long-term strategic direction and serve as a business partner.
- Manage the entire complex business process, often presenting to C-level executives in corporate and global customers.
- Lead account strategy in generating and developing business growth opportunities, working collaboratively with customer engineers and Google partners to generate growth in the area and create opportunities with large enterprise customers.
- Understand each customer’s technology footprint, strategic growth plans, business drivers, technology strategy, and external landscape.
- Drive business development, forecast accurately, and achieve strategic goals by leading customers through the entire business process.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shenzhen, Guangdong Province, China; Hong Kong.
Data Analytics Sales Specialist, Google Cloud
Minimum qualifications:
- 7 years of experience in promoting analytics, data warehousing, or data management software.
- Experience planning, pitching, and executing a territory business strategy.
- Experience executing commercial and legal agreements with Procurement, Legal, and Business teams.
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Experience working with sales engineers and customer technical leads to build business cases for transformation and plans for implementation.
Preferred qualifications:
- Experience with market leading Business Intelligence (BI), data analytics middleware, or data warehouse technologies.
- Understanding of data analytics technology stack (e.g., Hadoop/Spark, Columnar data warehouses, data streaming, ETL and data governance, predictive analytics, data science framework).
- Understanding of Google Cloud Data and Analytics offerings (e.g., BigQuery, Looker, Pub/Sub).
- Ability to engage audiences through social channels and deliver messages that inspire customers.
- Ability to engage and influence executive stakeholders as a business advisor and thought leader in data and analytics.
- Excellent business acumen and analytics skills, using data to inform decisions and influence stakeholders.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
In this role, you will build an understanding of our customers' businesses and bring expertise to executive-level relationships to help them deliver their strategies. You will leverage expertise promoting data analytics and work with Account teams, Customer Engineering, and Partners to ensure customer results.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Calibrate business against the objectives and key results, and forecast and report the state of the business for the assigned territory.
- Build and maintain executive relationships with customers as the data analytics subject matter expert, influencing long-term strategic direction.
- Develop and execute strategic account plans, including a broader enterprise plan across key industries. Focus on building accounts.
- Assist customers in identifying use cases suitable for Google Cloud Data and Analytics solutions, articulating key solution differentiation and measurable business impacts.
- Work with Google account and technical teams to develop and drive pipelines, and provide expertise. Develop Go-to-Market (GTM) efforts with Google Cloud Platform partners.
Accelerated Growth 客戶策略師
關於工作
與 Google 合作的企業形態、規模和市值各不相同，沒有一種 Google 廣告解決方案適合所有人。您對在線媒體的瞭解與您的溝通技巧和分析能力相結合，決定了新企業和現有企業的發展方式。利用您的關係建立技能，您可以提供 Google 水準的客戶服務、研究和市場分析。您需要預測如何做出決策，不斷探索和發現 Google 主要客戶的業務需求，並瞭解我們的產品系列如何幫助他們發展業務。您與他們合作，爲他們的廣告如何覆蓋成千上萬的用戶設定願景和策略。
在 Google 客戶解決方案中，加速增長團隊 (AGT) 爲具有巨大增長潛力的中小型企業提供支持。AGT 專注於構建全漏斗策略，以提高客戶的投資回報、擴大客戶業務基礎並最終實現業務增長。
作爲 AGT 的客戶策略師，您將在 Google 客戶解決方案生態系統的某個部分中識別和發展關鍵客戶前景，並幫助他們在我們的平臺上實現加速和可持續的增長。您將與客戶管理團隊合作制定策略，推動我們的客戶和 Google 業務的創新增長。
當我們數以百萬計的廣告商和發佈商高興時，我們也高興！我們的 Google 客戶解決方案 (GCS) 團隊由富有創業精神、熱情和以客戶爲中心的成員組成，他們是 Google 的“人性化面孔”，幫助企業家單獨和廣泛地建立在線形象並發展業務。我們致力於滿足廣告公司的獨特需求。我們的戰略家、分析師、顧問和支持專家團隊密切合作，發現和分析客戶需求和趨勢。通過合作，我們爲所有類型的企業廣泛制定和實施業務計劃。
崗位職責
1. 通過了解增長動力、識別增長機會、管理風險以及制定季度成就計劃來管理業務組合。
2. 通過提供卓越的客戶體驗並實現客戶業務和營銷目標來推動客戶增長。
3. 通過推動客戶拓展、業務戰略、解決方案實施和績效評估來掌控端到端業務流程。
4. 努力實現季度業務和產品增長目標。
任職要求
最低資格：
1. 學士學位或同等實踐經驗。
2. 4 年業務開發或客戶/合作伙伴管理經驗。
3. 能夠流利地用英語和粵語溝通。
優先資格：
4. 在技術、廣告、媒體銷售和/或互聯網環境中擁有銷售經驗。
5. 具有 Google Ads 和 YouTube 帳戶管理、管理廣告和/或媒體活動的經驗。
6. 擁有跨各種平臺（例如電視、廣播、印刷品、贊助等）的媒體經驗。
7. 體驗同時管理多個帳戶並非常注重細節。
8. 具有出色的解決問題能力、創造性思維和分析能力，能夠在快速變化的環境中取得成功。
Field Solutions Architect, Search or Vertex, Google Cloud
Minimum qualifications:
- Bachelor's degree in Computer Science, Data Science, or equivalent practical experience.
- 4 years of experience working in AI/ML as a technical sales engineer or in software engineering.
- Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch), and generative AI as a user or developer.
- Experience delivering technical presentations and leading business value sessions.
Preferred qualifications:
- Experience in systems design with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.
- Strong understanding of search concepts, such as indexing, scoring, relevancy, faceting, and query rewriting.
- Experience in full stack ML engineering (frontend: any; backend: Python) to seamlessly combine retrieval-based knowledge and generative text generation to implement and optimize RAG models using first-party and OSS models.
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Experience with semantic search frameworks and tools/databases such as LangChain, Faiss, and Pinecone. Good understanding of nearest neighbor search concepts.
- Familiarity with search products like ElasticSearch, Cognitive Search, Glean, etc.
Account Executive, Mid-Market Sales (English, Cantonese)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in a technology, consulting, advertising, media sales, or internet environment.
- Ability to communicate in Cantonese and English fluently to support client relationship management in this market.
Preferred qualifications:
- Experience with Google Ads and YouTube account management, managing advertising, and/or media campaigns.
- Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
- Experience managing multiple accounts simultaneously while paying attention to detail.
- Ability to thrive in an ambiguous environment with excellent problem-solving, creative thinking, and aptitude skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Mid-Market Sales team is a critical growth engine for clients in GCS designed to grow medium and large sized fast growing businesses in Hong Kong. Through long-term relationship development, we’re dedicated to understanding the business goals by providing advertising solutions to drive business success. MMS Account Strategists are promoters who represent Google. You will improve campaign performance, drive thoughtful Google product adoption, and build short- and medium-term strategies to meet business and marketing objectives. You will design transformative media strategies for growth based on the customer objectives. Using your influencing and relationship-building skills, you will provide Google-caliber solution promoting, partnership management, and analysis to deliver successful business outcomes. You will also uncover the business needs of Google's key clients and achieve their objectives while driving incremental business agreements through our industry leading advertising solutions.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Establish a partnership with executive-levels or key decision makers and act as a trusted consultant with strong understanding in marketing strategy, industry insights, optimizing and expanding advertising investment.
- Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
- Own business process by driving customer outreach, business pitches, solution implementation, and performance evaluation.
- Work towards quarterly business and product growth goals. Be a role model and coach the team members to drive the client growth as well as overall team success.
Sales Lead, Google Customer Solutions (English, Cantonese)
Minimum qualifications:
- Bachelor's degree in Business, related field, or equivalent practical experience.
- 10 years of experience in digital marketing with platforms, agencies, and partners.
-
5 years of experience in a people management role.
- Ability to communicate in English and Cantonese fluently to support client relationship management in this region.
Preferred qualifications:
- Experience creating and implementing sales strategies with customers.
- Ability to thrive in a rapidly changing environment with excellent problem-solving, creative thinking, and analytical skills.
- Ability to take ownership for decisions, secure support, and remove key obstacles.
- Passion for value-based solution selling with a drive to innovate.
- Effective at influencing others, and driving cross-functional collaboration.
- Track record of building performing teams through coaching and frequent high quality feedback, and role modeling a growth mindset.
About the job
With a rapidly growing array of sales teams, it's important to have knowledgeable, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.
The Google Customer Sales (GCS) team keeps Google growing with our scaled and small-sized customers. We are dedicated to developing this expanding customer base and leveraging Google’s solutions to make them successful online to offline. We are responsible for growing customers’ overall business by educating and consulting with them directly. GCS Sales team members are proactive, motivated, team-oriented, and enthusiastic about supporting the success of our advertisers. In this role, you will manage teams responsible for bringing consultative solutions to companies that are learning and developing on how to take the most out of digital advertising in searches, displays, and video in an increasingly mobile world. As a member of the team, you will help develop compelling and scalable solutions for our large customer base and coach many creative Googlers.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Manage, inspire, and motivate a team of client-facing and high-performing Googlers to create a goal-oriented culture with inclusivity and collaboration in mind.
- Coach your team on engaging with and influencing stakeholders across your team’s portfolios to deliver client success and shared business results.
- Lead your team in analyzing customer data and industry trends to develop strategic plans for customers and/or partners.
- Lead and strengthen executive-level relationships through key C-level meetings, business reviews, and speaking engagements.
- Ensure team readiness to deliver digital complex solutions. Create a culture of sales innovation and customer success on the team based on diverse, equitable, and inclusive team environment.
Security Sales Specialist, Google Cloud
Minimum qualifications:
- Bachelor's degree in computer science, electrical engineering, a similar field, or equivalent practical experience.
- 10 years of experience in goal carrying software promotion and account management at an enterprise business-to-business software company promoting enterprise accounts.
- Experience engaging with accounts in promoting a portfolio of products at C-level.
Preferred qualifications:
- Experience with large, complex commercial and legal negotiations working with Procurement, Legal, and Business teams.
- Experience in promoting cyber security solution and cloud-based security solutions.
- Expertise on emerging security threats, industry trends, and Google Cloud's security solutions.
- Familiarity with Google Cloud Platform (GCP) and its security offerings.
- Ability to work with sales engineers and customer technical leads to inventory existing software, define migration plans, and build business cases for migrations.
- Ability to communicate in English, Cantonese, and Mandarin fluently.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Build and execute territory plans to identify, engage, and close high-value enterprise security deals. Lead the entire business cycle with support from technical teams.
- Cultivate strong executive-level relationships within existing and prospective enterprise accounts, aligning Google Cloud Security solutions with their strategic goals.
- Develop expertise in the entire Google Cloud's security portfolio (including Mandiant solutions and services) and be able to articulate product features, use cases and differentiate them from the competition.
- Engage customers and partners to generate interest, maintain a robust sales pipeline, and provide accurate, timely forecasts to business leadership.
- Work closely with Customer Engineers, Marketing, Product, and Channel teams to provide a seamless customer experience and increase business impact.
Account Executive, Mid-Market Sales, Google Customer Solutions
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of industry experience in advertising, consultative sales, business development, or IT, or 3 years of experience with an advanced degree.
- 5 years of experience in sales, marketing or business analytics at an agency, technology, or media company.
- Ability to communicate in English and Cantonese fluently to interact with local stakeholders.
Preferred qualifications:
- Experience with Google Ads and YouTube account management, managing advertising, and/or media campaigns.
- Media experience across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
- Experience managing multiple accounts simultaneously while paying attention to detail.
- Ability to grow in an ambiguous environment with excellent problem solving and creative thinking skills.
Responsibilities
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Establish a partnership with C-levels or key decision makers and act as a trusted consultant with understanding in marketing strategy, industry insights, and optimizing and expanding advertising investment.
- Serve as a role model to and coach junior team members to drive the client growth as well as overall team success.
- Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
- Own business process by driving customer outreach, business pitches, solution implementation, and performance evaluation. Work towards quarterly business and product growth goals.
Communications Manager (English, Cantonese)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in communications, including internal communications and executive communications.
- Ability to communicate in English and Cantonese fluently.
Preferred qualifications:
- Ability to work and maintain good judgement in fast-paced environments as well as ability to escalate appropriately.
- Ability to think, plan, and execute on multiple projects simultaneously in an organized fashion.
- Ability to serve as an effective and supportive team player who can lead efforts across disciplines.
- Understanding of the Hong Kong media and social landscape. Excellent written and verbal communications skills.
- Excellent creative skills when developing appealing communications for press and social media.
About the job
As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.
We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.
Responsibilities
- Develop close, productive relationships with journalists, social influencers, key partners, and influencers in tech, business, and mainstream press with a focus on Hong Kong. Think creatively, take informed risks, and address tough issues as they arise.
- Develop written materials including story pitches, messaging guidelines, press releases, Q&As, presentations, and speeches.
- Collaborate with Product, Sales, Marketing, and other teams across Google to create compelling communication strategies that show the usefulness and key benefits of our advertising, developer, and consumer products.
- Work as a communications focal for a wide variety of media and blogger inquiries. Assist with all communications activities with a focus on Hong Kong.
AI Sales Specialist Manager, Google Cloud
Minimum qualifications:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 10 years of experience in people management.
- Experience in working with engineers and customer technical leads to build business cases and accompanying plans for implementation.
- Experience leading and scaling teams in a SaaS environment.
Preferred qualifications:
- Experience promoting the AI technology stack.
- Experience in leadership, growing, and scaling business organizations.
- Experience working with and managing partners in complex implementation projects including global system integrators and packaged software vendors.
- Experience working with product teams and an understanding of how to embed our technology into their product set.
- Familiarity with Google Cloud and Google Cloud AI offerings.
- Ability to engage and influence executive stakeholders as a business advisor and thought leader in AI.
Responsibilities
- Develop, advance, and close business pipelines, AI bookings, and growth.
- Own executive relationships with key customers. Manage teams that are focused on C-level engagements coupled with scale and growth opportunities.
- Support your team to build and maintain executive relationships with customers as the AI Subject Matter Expert, and influence long-term strategic direction for new and existing customers, as well as the Google Cloud Field Sales Representative (FSR) and Customer Engineer (CE) teams.
- Support your team to assist customers in identifying AI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.
- Work with Google Account and technical teams to develop and drive pipelines, and provide expertise. Execute Go-To-Market business strategy and related efforts with the Google Cloud teams and Google Cloud Platform (GCP) Partners.
Customer Engineer, Data Management, Google Cloud
Minimum qualifications:
- Bachelor's degree in Computer Science or equivalent practical experience.
- 10 years of experience as a sales engineer in a cloud computing or business-to-business software company in a customer-facing role, professional services, and sales engineering setting.
- Experience with database technologies, administration and management tools, performance tuning techniques, SQL, troubleshooting, and data migration strategies to cloud.
- Experience delivering technical presentations and live demonstrations of database products.
Preferred qualifications:
- Master's degree in Computer Science, or a related technical field.
- 8 years of experience in sales or professional consulting in the field of systems integration, large-scale data transfer/management, and enterprise database performance.
- Experience optimizing database performance with respect to transactional or analytic workloads.
- Knowledge of disaster recovery and data backup strategies.
- Ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will work directly with the Cloud Sales teams as an enterprise database subject matter expert to differentiate and portray the goal of Google Cloud to our customers. You will help prospective customers and partners understand Google Cloud, explain technical features, help customers design architectures, engage in proof- of-concepts, and troubleshoot potential roadblocks related to database migration and data back-ends for new app development.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer business and technical issues, and develop the strategy and solution.
- Inspire customers and peers to solve difficult problems with ambitious and novel solutions.
- Manage the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
- Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Travel to customer sites, conferences and other related events as needed.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solution using best practices on Google Cloud.
Field Sales Manager, Data Analytics, Google Cloud corporate_fare
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 12 years of experience in data analytics.
- 7 years of experience managing a team of sellers.
- 4 years of experience with people management.
- Experience in sales, delivering Data and Analytics software or solutions.
- Experience planning, pitching, and executing a territory sales strategy and sales programs, and developing mechanisms to scale a business in a market.
Preferred qualifications:
- Experience with Business Intelligence (BI) front-end, data analytics middleware, or back-end data warehouse technologies.
- Understanding of data analytics technology stack (e.g., Hadoop/Spark Data lakes, Columnar Data Warehouses, Data Streaming, ETL and Data Governance, Predictive Analytics, OLAP, and Data Science Framework).
- Familiarity with Google Cloud Data and Analytics offerings (e.g., BigQuery, Looker, DataProc, PubSub, etc.).
- Ability to engage and influence executive stakeholders as a business advisor and thought leader in data and analytics.
- Excellent business acumen and problem-solving skills, with the ability to use data to inform decisions and influence stakeholders.
Responsibilities
- Build and maintain executive relationships with customers as the Data Analytics subject matter expert (SME), and influence long-term strategic direction.
- Develop and execute strategic account plans, including a broader enterprise plan across key verticals, and focus on enhancing greenfield accounts. Manage the team day-to-day, offering support for critical business opportunities and career mentorship.
- Assist customers in identifying use cases suitable for Google Cloud Data and Analytics solutions, articulate key solution differentiators and the measurable business impact.
- Work with Google account and technical teams to develop and drive pipelines, and provide expertise. Develop go-to-market efforts with Google Cloud Platform partners.
- Calibrate the business against the Objectives and Key Results (OKRs), and report the state of the business for the territory. Build, coach, and motivate a team of representatives.
Account Strategist, Engage, Google Customer Solutions (Cantonese, English)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience working in advertising sales, marketing, consulting, or media.
- Ability to communicate in Cantonese and English fluently to support client relationship management in this market.
Preferred qualifications:
- Experience in advertising, media account management, and achieving quotas to drive client growth.
- Ability to assess and solve client needs through effective questioning, objection handling, and competitive promoting.
- Ability to use problem solving skills to leverage data to uncover insights, support proposals, and analyze impact.
- Ability to manage multiple projects while paying strict attention to detail, working individually and with others.
- Excellent presentation and communication skills with peers, management, cross-functional teams and clients.
Responsibilities
- Manage a portfolio of medium size businesses by understanding growth drivers, identifying opportunity for growth, managing risks, and creating plans for achievement.
- Collaborate within the Sales team, align workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while delivering outstanding customer experience.
- Improve our customer relationships and share performance-enhancing suggestions. Conduct outbound calls to establish relationships and work with existing clients to generate growth and improved client success.
- Identify key client stakeholders to support Customer Business Objectives and annual digital marketing plans.
Legal Assistant, Google China
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
2 years of experience in legal assistant or business compliance work in a law firm, corporate, or government legal department.
Experience supporting a variety of corporate law or M&A matters in Hong Kong as a qualified company secretary or paralegal.
Ability to communicate in both English and Mandarin fluently in order to support the clients in this region.
Preferred qualifications:
Ability to build relationships across the business at all levels, with excellent communication skills.
Excellent organizational skills, time management, and attention to detail with the ability to manage a stressful environment and prioritize multiple time-sensitive projects/requests.
Excellent analytical skills, with the ability to review and organize numerous documents in complex legal matters.
Strong problem-solving skills and the ability to work on a wide range of legal and non-legal matters.
About the job
Google's legal department is at the center of an information law revolution, and you're at its core. As a Legal Assistant, you are a driving force behind the success of your Legal team, ready to roll up your sleeves to create and improve processes, maintain records, conduct legal research and coordinate communications across the team. As you closely support your team, you may find yourself working with multiple groups within the Legal Department, internal clients across Google, and external parties. You're an independent thinker who isn't afraid to ask questions, and you're organized in a way that never overlooks the details.
In this role, you'll support the Legal Department across various legal and administrative tasks within larger projects. Acting as the main point of contact for both internal and external clients, you’ll draft preliminary legal documents, create process documentation, and lead training sessions. You'll take ownership of well-defined projects, managing legal and business/non-legal matters of low to moderate complexity with some guidance. This includes handling documentation, conducting legal reviews, advising clients on risks and solutions, and driving process improvements.
You'll collaborate with multiple teams within the Legal Department, work closely with internal stakeholders across Google, and engage with external parties, balancing competing priorities while clearly articulating both legal and operational needs.
20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for working with some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you address unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.
Responsibilities
Oversee corporate expansions, liquidations, integrations and coordination of corporate compliance, governance and maintenance for Alphabet subsidiaries in the APAC region.
Plan and coordinate board/shareholder meetings in accordance with local statutory and regulatory requirements, including attending meetings, preparing board/shareholder documents, taking minutes, maintaining corporate records and internal databases. Monitor and handle required corporate and regulatory filings.
Serve as the primary point of contact for internal and external clients, prepare preliminary drafts of legal documents and process documentation, and lead training sessions.
Ensure compliance to processes and procedures, provide guidance to ensure conformity and consistency in the application of Alphabet’s policies/practices.
Manage corporate housekeeping tasks, including document tracking, routing for signatures, distribution, filing, data organization, and handling logistics such as corporate chops, certifications, notarizations, and other special projects as requested.