Senior Officer/Officer, Credit Cards

Responsibilities

•       Assist in planning, implementing and monitoring of marketing campaign performance and competitiveness so as to achieve aggressive business targets.
•       Support new initiatives and participate in new product development and system / process enhancement projects.
•       Assist the preparation of relevant business proposals and tracking reports for presentation to the senior management.
•       Work closely with various sales channels for better customers experience and efficient operating process.
•       Handle enquiries from Branches and Direct Banking.

Requirements

•       Understand industry and market development relating to own function. Alert management to emerging opportunities and threats and make practical recommendations to solve problems
•       Analytical thinking & Problem Solving - Identify problems; Analyze data from different sources; Generate reports based on findings; Make suggestions on how to deal with problems; Demonstrate common sense
•       Performance Management - Follow instructions; perform according to plan; Measure own results against established targets, using simple methods; Consistency meet deadlines and performance standards
•       Communication - Present factual information clearly and concisely, in logical, well-organized way; Use positive verbal, non-verbal language; Communicate well (oral) in various contexts, e.g. telephone, one-on-one, small groups; Write routine messages and simple reports, using appropriate grammar, vocabulary and style, showing mastery of the language
•       Teamwork - Understand team objectives; Demonstrate interest in team activities; Contribute to team goals; Understand inter-dependencies among teammates; Approachable, willing to help others
•       Preferably a Degree holder or equivalent
•       Preferably payment product/service or project management experience in retail banking products or in payment related industries