Engineering - Executive Office, Technology Specialist, Associate

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

 

ENGINEERING

Our Engineering organization, comprised of our core engineers, global strategist groups, and Engineering teams within other businesses and functions, build solutions to some of the most complex problems in the industry. From automated trading to managing data, risk analysis to safeguarding information and promoting environmental sustainability, our commitment to best-in-class technology provides Goldman Sachs with a competitive edge.

Technology is a fundamental driver in business. Harnessing this technology and improving productivity is vital for our Executives. Our team plays a vital role in not only handling all of the technology support for these Executives, but also to improve the technology that they are using. In this role you will interface directly with these Executives and their personal assistants.  This role requires someone with great communication skills, interpersonal skills and the confidence to make fluid decisions. 

 

Key Responsibilities:

• Provide day-to-day support to the Executive Staff (C-Suite and Management Committee) for all technology needs.
• This position interfaces directly with the Executive staff and troubleshooting their issues to resolution while providing a high level of discretion and professionalism
• Working with Engineering to develop solutions for our clients
• Workplace hardware and software support including desktop, laptop, market data, IPT.
• In person and remote support as needed
• Maintaining, supporting and the installation of Work at Home technology
• Connecting and Managing Video Conferences

 

Key Skills:

• Highly motivated and communicates very well
• Excellent client service orientation, strong analytical and interpersonal skills 
• Ability to make decisions under pressure
• Ability to prioritize and escalate things in a timely manner 
• Experience working globally with multiple teams
• A genuine “I care” mindset and detail oriented

 

Minimum Qualifications:

 

• Bachelor degree in computer science related major
• 5+ years experience in Desktop Administration
• Working knowledge of Windows 10, macOS
• Working knowledge of mobile devices iPhone, iPad, Android , Laptops
• Strong communication skills, ability to prioritize and respond to shifting deadlines