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中國銀行(香港)

Customer Service Officer

中國銀行(香港)
發布於 2025-07-06
截止日期 2025-08-05
全職
客服
薪水
面議
工作描述

Responsibilities:

  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers’ needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations

Requirements

  • Secondary School graduate or above
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua
職位要求
  • 提供個人服務
  • 處理櫃檯交易
  • 進行交叉銷售
  • 確保合規遵守
技能
客戶
銷售
合規
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