

This is a new role within the Markets Sales COO team which will have responsibility for leading the Business Execution and Risk & Control function for Sales across Asia clusters (Japan, Asia North & Australia (JANA) and Asia South (AS)). This role will report to the Sales Business Execution Head in New York, , while working closely with the JANA/AS Cluster Sales Head. This is a leadership role overseeing a small team.
The Sales COO team establishes and maintains a robust 1st Line of Defense control environment and culture to minimize operational risk within the business. The ideal candidate should demonstrate proven ability to lead a team and work together with multiple stakeholders across Markets, Compliance, Finance, HR, O&T and Risk. The role requires strong analytical, interpersonal and leadership skills that rely on influence and building effective partnerships to execute our business plans and controls in a systematic, measurable, and effective way.
A successful candidate will have the following attributes:
- The ability to develop relationships and work across business, cluster and functional areas in Citi
- A Risk and Control mindset
- A good working knowledge of the local JANA/AS regulatory environment
- A solid understanding of Sales
- Seasoned project management and technology capabilities
- Strong understanding of financial concepts
Key Responsibilities:
Governance, Risk & Controls
- Represent Sales COO on governance forums in conjunction with the Global Risk & Control team
- Identify, prioritize and develop execution plans to address any emerging risks or regulatory developments
- Own development of new Risk and Controls capabilities
- Ensure the business is run in compliance with all internal and regulatory standards
- Coordinate regulatory reviews
- Assist in internal audit reviews, providing materials and address concerns arising from these reviews
- Work with Sales to instill a strong culture of conduct and control
Business Management
- Support sales heads and managers in day-to-day administration of the business
- Support the business growth strategy and drive implementation of strategy
- Work with Cluster Markets and Cluster Sales heads to manage Cluster Sales budget and headcount requirements, and understand financials and drivers
- Manage Sales’ plan, outlook processes, and oversee monthly and quarterly business reviews
- Assist business heads in responding to changes in the environment
Human Capital Management
- Manage a team of business management professionals in the JANA/AS clusters
- Ensure the people strategy and organizational capabilities are aligned to business strategy
- Attract, develop and retain talent; manage headcount and hiring processes
- Drive internal mobility, diversity and inclusion priorities as well as location strategies
Experience, Skills and Capabilities:
- Leadership skills to help manage a large, complex global business
- Thorough understanding of markets; a minimum of 10 years relevant Markets experience
- Understanding of the Risk and Controls environment
- A solid understanding of Asian markets and regulations
- Excellent interpersonal and communication skills
- Credibility to lead, manage, motivate and influence a diverse population of direct reports across geographies, functions and matrix reporting lines
- Superior problem-solving skills; pragmatic approach to ensure limited resources are directed appropriately
- Have a strong attention to detail and organizational skills
------------------------------------------------------
Job Family Group:
Business Strategy, Management & Administration
------------------------------------------------------
Job Family:
Business Administration
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
- 主導風控規劃
- 協調合規審查
- 管理團隊成員
- 支持銷售運營