Membership Officer

• developing marketing and communication materials for membership, including writing content and coordinating design and printing;

• collaborating with internal teams to executive projects aimed at enhancing the membership experience and engagement. This includes coordinating eDM and marketing campaigns to promote M+ membership and revenue driving initiatives;

• assisting and coordinating membership events to drive member retention & engagement;

• involving in the development and maintenance of the M+ and WKCD websites to ensure they are kept up to date;

• providing administrative/operational support to the membership team, which includes data entry, record keeping, including data entry, record-keeping, payment request and other administrative tasks;

• utilizing the CRM system to retrieve data and prepare reports as needed;

• monitoring the budget and expenses related to membership operations and marketing efforts;

• performing additional duties as assigned by the supervisor to support the membership program; and

• performing any other duties from time to time as reasonably assigned by the Authority

You should:  

• possess a recognized university degree in hospitality, tourism, sales & marketing, or a related field;

• have minimum of 1 year experience in marketing and communications, membership management, events coordination, or content management. Fresh graduates will also be considered;

• have experience and knowledge in managing CRM systems would be an advantage;

• be proficient in written and spoken English and Chinese;

• have exceptional interpersonal and communication skills; and

• be able to work independently, demonstrate a strong sense of responsibility, detail-minded, and enthusiastic