

Responsibilities
1. Based on the group elite client pool allocated, manage the relationship with Group VVIP to achieve cross-selling across our 15+ BUs
2. As relationship manager achieve high customer loyalty
3. Assist team leader and General Manager to constantly improve customer experience as they are referred from one BU to another
4. To bring in new VIP Prospects and cultivate their interests in the New World Ecosystem in Hong Kong or Mainland
Requirements
1. University degree holder
2. 5+ years of experience in High-Net-Worth or VIP clients engagement
3. Experience in personal selling
4. Experience in VIP event hosting will be an advantage
5. Experience in hospitality or Airline sector is a big plus
6. Proficient in CRM systems usage (as end-user) - MS Dynamics or Salesforce
- 維護客戶關係
- 提升忠誠度
- 推動新客開發
- 改善客戶體驗