Administration Officer, Channel Marketing

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.)

The candidate will be responsible for:

• performing administrative and operational support to the team, including meetings and familiarization tours;

• serving as the primary contact for routine initial inquiries from corporate clients and travel agencies, ensuring effective communication;

• communicating with online and offline travel agencies about regular and new product launches on their platforms, ensuring timely communication to customers;

• assisting in planning and organizing promotional events, including trade shows, onsite materials, event logistics, and vendor coordination;

• communicating with internal and external stakeholders to gather and analyze data related to channel marketing campaigns, ensuring accurate tracking of results;

• supporting the preparation of various channel marketing-related statistics and reports to track channel campaign performance metrics and highlight trends and insights for the team;

• implementing an efficient filing system to organize important documents, making it easy for team members to access critical information when needed;

• maintaining accurate records and databases of business partners;

• liaising with different stakeholders on invoicing, payment, and reporting related to channel marketing initiatives; and

• performing any other duties from time to time as reasonably assigned by the Authority.

The ideal candidate should:

• have a recognised University degree in Business Management, Tourism, Marketing, Communications and or related discipline;

• have at least 2 years of experience in administrative role, preferably within a marketing or travel trade environment;

• have Good communication and presentation skills with a pleasant and outgoing personality;

• be a good team player, proactive, strong sense of responsibility, detail-oriented, self-motivated and well-organised;

• be proficient in using MS Word, Excel, PowerPoint and Chinese word processing; and

• have good command of written and spoken English and Chinese. Conversant in Cantonese and Putonghua.

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.