Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

Our Project Management and Implementation team works with leaders in the learning and development organisation to effectively translate line of service and/or business unit priorities and strategies into learning solutions. You’ll be helping the team with the creation, design, development and implementation of customised learning solutions.

Job Summary:

L&D Quality & Process Improvement officer is responsible to provide assistance to L&D team leader and relevant L&D managers on L&D curriculum management matters.

Client management

Assist in the training curriculum planning process, including collection and consolidation of class/virtual class course list, Assurance LoS level target participants list, instructor lists as well as the instructor qualification monitoring.
Coordinate firm-wide training room scheduling for classroom training at planning stage
Maintain Assurance LoS level target participants lists
Coordinate Assurance classroom run schedule and instructor nomination
Communicate course logistics requirements with other related partners

Data management

Prepare firmwide, Line of Servcies, programme, and curriculum level reports on training attendance, training hour etc.
Support Team Leads and course managers to perform various data analysis, e.g. training evaluation result analysis, post course assessment result analysis etc.

System management

Be expert and advisor of PwC Learning Management System (LMS) and provide suggestion and recomandation for Team Leads and Course Manager around LMS functions
Lead colleagues from Service Delivery Center to use PwC LMS set up training curriculum,, course page, user groups etc.
Make relevant setting for auto elearn enrolment, set-up training course auto joining instructions & reminder template etc.
Support the utilisation of other PwC LMS functions as required

Quality management

Support Assurance Global Reporting
Support CPD hour compliance process
Assist L&D related PwC Quality Management Reporting (QMR) and Quality Management for Service Excellence (QMSE)
Assist other L&D internal and external regulatory inspections and provide support (including reporting) to regulator’s requests

Others

Support L&D transformation and input to training process efficiency enhancement projects
Support other L&D ad hoc projects or tasks as required

In addition, candidates should illustrate the following personal attributes:

For Senior Associate grade applicants, minimum 3 years working experience in training department or data analysis field
For Assoicate grade, preferably with a minimum 1 year working experience in training department or data analysis field
Have strong analytical mind
Familiar with MS Office, including Excel, Outlook, OneDrive etc.
Preferably familiar with PowerQuery, Alteryx, PowerBI, Tableau
Preferably familiar with LMS (e.g. SAP SF, Cornerstone)
Preferable with skill in UiPath or other RPA tools
Preferably with skill in Python, Excel Macro setting, HTML and Java
Demonstrates courage and integrity
Acquires and applies commercial and technical expertise by staying up to date in industry and with market trends
Manages projects and economics efficiently; planning and performing work in accordance with client requirements and professional standards
Open minded, agile with change and practical
Committed to self-development and coaching of others for growth
Communicates with impact and empathy
Actively shares ideas and knowledge and is innovate
Lead and contribute to team success
Is passionate about client services
Works hard to build and sustain relationships

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

FY24-EH-Assistant officer/Officer/Senior Officer-Learning & Development - FCS - Beijing

普華永道