中國移動

所屬部門：客戶服務中心

崗位職責

1. 負責數據整合和各種具有洞察力的統計報告的準備，包括售後訂單報告和MNP移植報告給其他部門和管理審查；
2. 進行售後訂單分析並與其他方協調進行服務審覈和改進；
3. 啓動自動化項目，通過深入分析提高數據操作和報告制定的效率；
4. 協助團隊KPI計算和制定；
5. 協助運營流程審覈、運營流程及政策文件起草；
6. 提供運營支持，包括信函準備、系統賬戶和訪問權限審覈、整合數據和報告準備，以滿足公司的要求；
7. 維護檔案系統並履行客戶服務運營支持中心的行政職責，例如設備和文具佈置、名冊/考勤記錄維護、津貼計算等；
8. 作爲大數據/數據倉庫公司項目團隊的焦點。

任職要求

1. 完成香港中學文憑考試/香港高級程度會考或以上課程；
2. 至少 2 年相關工作經驗，最好在客戶服務/電信行業；
3. 性格積極，具有較強的分析能力和數字意識；
4. 注重細節，具有良好的溝通和報告能力；
5. 有數據挖掘經驗將是一個額外的優勢；
6. 良好的中英文口語和書寫能力；
7. 具有較強 Excel 技能的應屆畢業生也將被考慮。

工作時間

週一至週五，9:00-18:00

福利

1. 酌情花紅
2. 人壽保險
3. 醫療保險
4. 生日禮物
5. 婚假
6. 生日假
7. 體恤假
8. 員工折扣

Assist in handling company secretarial matters for companies incorporated in Hong Kong, overseas and PRC

Provide company secretarial and office administration support

Assist the procedural formalities pertaining to incorporation of new entities

Assist in monitoring and updating changes in relevant legislation and regulations in various jurisdictions

Coordinate board meetings and general meetings

Assist in handling ad hoc projects

Requirements

Bachelor Degree or above in related discipline

Member/ Student member of HKICS

At least two years solid company secretarial experience in private companies/ professional firms.

Familiar with PC skills in MS Office and Chinese word processing

Well-organized, self-motivated with a strong sense of responsibility

Good command of both written and spoken English and Chinese (Putonghua and Cantonese)

所屬部門：網絡運營與維護事業部

崗位職責

1. Operate and maintain CMHK RAN and transmission network including cell site configuration and troubleshooting, ATN operation and troubleshooting
2. Provide technical support services and handle complex case troubleshooting.
3. Liaise with internal and external parties for fault identification and service recovery of CMHK transmission network.
4. Preparation of operation report, system and operation documentation if required.

任職要求

1. Higher Diploma or above in Engineering field or related disciplines.
2. 5 years' experience in telecom industry.
3. Good operation excellence, analytical and communication skill.
4. Self-motivated, customer-oriented and able to meet with quality services.
5. Proficiency in MS word, Excel, PowerPoint.
6. Good command in spoken and written English, Cantonese and Mandarin.
7. Candidate with less experience may be considered as Assistant Engineer.

工作時間

1. 5天工作
2. 8小時/天

福利

1. Discretionary Performance bonus.
2. Life insurance.
3. Medical insurance.
4. Education subsidies.
5. Birthday gift.
6. Marriage leave.
7. Birthday leave.
8. Staff discount.

In this position, you will:

1. Responsible for the integration and introduction of AI foundational capabilities: Focus on in-depth research and integration of AI foundational capabilities, including AI algorithm models and data processing, ensuring the introduced AI capabilities are highly advanced and practical.
2. Integrate the introduced AI foundational capabilities from the group or third parties into the company’s AI capability platform, ensuring these capabilities can serve various business departments and projects in a standardized and modular manner, enhancing overall AI application efficiency.
3. Promote the application of AI technology in the field of internal digital employees, improving internal work efficiency and user experience, and assisting in the digital transformation of the enterprise.
4. Regularly evaluate the effectiveness of AI technology applications. Identify issues and bottlenecks in AI applications by collecting and analyzing user feedback and business data, and propose corresponding optimization suggestions.

To be successful in this position, you should meet the following requirements:

1. Education: Master’s degree or above in IT-related fields such as Computer Science, Mathematics, Communications, Automation, Information Systems, etc., preferred.
2. Work Experience: 5 years or more of work experience. Experience with large language models is preferred.
3. Technical Experience:
   • Experience in designing and operating AI systems using AI technologies (including but not limited to machine learning, deep learning, natural language processing), with the ability to detail project scale, challenges, and solutions.
   • Ability to integrate AI technologies into existing systems or platforms using microservices architecture, containerization technologies (e.g., Docker), cloud service platforms (AWS, Azure, GCP), and AI platforms (e.g., TensorFlow Serving, MLflow). Ensure the standardization, modularization, scalability, and maintainability of AI services after decoupling AI capabilities and introducing them into the platform.
   • Experience in building a complete AI platform and technical system from scratch, with a data-driven innovation system and methodology.
   • Possession of at least one professional certification or training certificate closely related to machine learning, deep learning, or natural language processing, such as AWS Machine Learning Specialty, AWS Solutions Architect Associate, AWS Developer Associate, or National Senior Engineer Certification (one of the three).

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941) (NYSE: CHL), which ranks 56th on the Fortune Global 500.

Our company strives to offer superior service experience and to become the preferable digital partner for customers. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Title： Account Manager

Department: Sales Centre

 In this position, you will: 

• Develop accounts through strategic based selling and relationship management strategic accounts
• Maintain and analyze client profiles for better segmenting and targeting
• Engage clients by delivering sales presentations and preparing business proposals in a professional manner
• To achieve sales target through Umall platform
• To visit telecom shop, stores and telesales agencies
• To manage and serve dealer accounts.
• To promote mobile products to dealers
• To recruit new dealers to extend market share
• To collect Market Intelligence
• Prepare sales reports, visiting report, activities report and MI report.

To be successful in this position, you should meet the following requirements:

• Completion of secondary school or above
• At least 3 year's relevant experience preferably in Telecom industry
• Customer service oriented and pleasant personality
• Good communication and interpersonal skills
• Good command of both spoken and written English and Chinese, with the knowledge of Putonghua a must
• Hands-on experience of PC operations and internet knowledge is preferred

 What you enjoy:

• Discretionary performance bonus
• Life insurance
• Medical insurance
• Birthday gift
• Marriage leave
• Birthday leave
• Compassionate leave
• Staff discount

崗位職責

1. Perform administrative support to CS Intelligence Development Team.
2. Prepare documents to meet company requirement, such as system document, workflow, user guide, training material, English script.
3. Assist Manager in resource management, such as budget control.
4. Support in ad hoc task as assigned .

任職要求

1. Diploma holder in any discipline.
2. 2 years relevant working experience, preferable in telecom industry.
3. Experience in writing workflow would be definite advantage.
4. Attention to detail, proven accuracy and well organized, strong sense of responsibility, sensitive to number.
5. Proficient in MS Word, Excel, PowerPoint.
6. Good command of written and spoken English and Chinese.
7. Immediately available is highly preferred.

工作時間

 5天工作制

福利

1. Discretionary bonus
2. Life insurance
3. Medical insurance
4. Annual leave
5. Birthday leave
6. Birthday gift
7. Marriage leave
8. Compassionate leave
9. Staff discount

崗位職責

1.Oversee and performing administrative functions for the team.
2. Prepare and provide documentation to internal teams and key stakeholders.
3. Coordinate activities such as meeting, survey, make necessary appointment.
4. Place project related purchase order.
5. Help in monitor project progress and address potential issues.
6. Act as point of contact for project team and facilitate communication.
7. Perform clerical works, prepare documents and reports.
8. General administration work, data entry.

任職要求

1. Higher Diploma / Certificate in related disciplines.
2. 1-2 years of experience in team administration.
3. Familiar with telecom or IT industry is an advantage.
4. Knowledge or project management, flowcharts, technical documentation preferable.
5. Self-motivated, analytical and able to work under pressure and independently.
6. Good computer knowledge in MS Word, Excel, PowerPoint, Visio.
7. Good typing skills in both English and Chinese.
8. Computer knowledge in MS Word and Excel.

所屬部門：網絡運營與維護事業部

崗位職責

1. Plan and manage backbone and access network.
2. Network design, acceptance and cutover execution.
3. Daily operation maintenance, emergency support, follow-up support issues, trouble-shooting interworking problems.
4. Report preparation on performance analysis and capacity usage monitoring.
5. Assist in system upgrade, expansion, site preparation and integration to live environment.

任職要求

1. Degree holder in Electronic / Computer Engineering.
2. At least 2 years relevant working experience in telecom industry or computer network.
3. Good Knowledge in DWDM/ SDH, GPON, OLT, BNG, Layer 2/3/4 networking, IP product, Routing Protocols, SDN, CCNA/CCNP.
4. Experience in fixed network, broadband, lease line or MetroEthernet.
5. Knowledge of UNIX/ Linux OS platform.
6. Unix/windows base programming like Python, Shell scripting or Perl is an advantage.
7. Good command of English, Cantonese and Mandarin.
8. Candidate with less experience will be considered as Engineer.

工作時間

1. 5天工作
2. 8小時/天

福利

1. Discretionary Performance bonus.
2. Life insurance.
3. Medical insurance.
4. Education subsidies.
5. Birthday gift.
6. Marriage leave.
7. Birthday leave.
8. Staff discount.

所屬部門：網絡運營與維修事業部

崗位職責

1. 分析、排除故障並響應網絡威脅和網絡安全警報；；
2. 安全支持工具和系統的操作和調整；
3. 協助網絡安全情報建設；
4. 執行安全風險評估並提出緩解措施和對策建議，以解決風險、漏洞和威脅；
5. 管理和跟蹤內部審計問題；
6. 執行業務連續性和災難恢復規劃和執行。

任職要求

1.計算機科學或相關學科高級文憑；
2. 1 年網絡安全環境經驗，具備網絡協議基礎知識；
3. 持有道德黑客或其他安全相關證書者優先；
4. 獨立、良好的人際交往能力和良好的團隊合作精神；
5. 良好的英語和中文書面和口語能力；
6. 歡迎應屆畢業生。

工作時間

1. 5天工作
2. 8小時/天

福利

1. 酌情績效獎金
2. 人壽保險
3. 醫療保險
4. 教育補貼
5. 生日禮物
6. 婚假
7. 生日假
8. 員工折扣

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 55th on the Fortune Global 500.

Our company strives to offer superior service experience and to become the preferable digital partner for customers. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Youth TRYer — Youth TRYer Programme (1 year Contract)

CMHK has always been committed to cultivating youngsters as we believe youngsters are full of passion and with lots of innovative ideas which CMHK value most. 

“Youth TRYer Programme” is a 12-month program which you will have a chance to explore Telecommunication Industry, learn the latest Information & Communication Technology (ICT) and work in different area within our Company.   

Under the guidance of our experienced mentor, Youth TRYer will get familiar with daily operations and participate in different company-wide projects.

You should be:

Graduated from Year 2024 or 2025

Enthusiastic in telecommunication industry

University graduates from any academic disciplines (Cybersecurity/ Information System / Engineering / Computer Science  etc..)

What you enjoy:

Medical insurance

14 Annual Leave

Staff SIM

In this position, you will:

• Support ongoing Oracle EBS R12 and BI system
• Assist in month end period closing process
• Maintain current system settings, including COA, FSG report and user role
• Work closely with internal users and different stakeholders on new user requirement, design, functional specification and UAT
• Liaison with third party vendor
• Assist in system audit work
• Perform other ad-hoc tasks

To be successful in this position, you should meet the following requirements:
 

• Degree holder in Information Technology or related disciplines
• At least 5 years of working experience with a minimum of 2 years in Oracle EBS System support and implementation
• Experience SQL and IBM Cognos
• Experience in Telecom Industry will be an advantage
• Candidate with less experience will be considered as Assistant Manager

When you work:

• 5 days work
• 8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Education subsidies
• Birthday gift
• Marriage leave
• Birthday leave
• Staff discount

Graduate Trainee Programme is designed to nurture future leaders for the China Mobile Hong Kong Company Limited. We aim at bringing you a unique opportunity to unveil your potential and realize your career aspiration. 1- year graduate trainee Programme is a perfect platform which leads you to pursue a career in Information and Communications Technology (ICT) industry through assisting you to map your path to success. Get ready for such unforgettable experiences? Let's co-create our smart future together

*You can choose one of the following streams to start your career journey in China Mobile Hong Kong :

Technical Stream

The Technical Stream has a primary responsibility for formulating and implementing CMHK's network planning and construction. It also manages network resources and conducts performance analysis. The main objective is to ensure that customers and clients can enjoy professional services with a wide coverage and a stable network. The Technical Stream is dedicated to providing high-quality network solutions and services, as well as excellent cybersecurity services. Furthermore, it aligns with the company's network development plan to implement, support, and maintain base stations. The Technical Stream is also responsible for the planning, development, and maintenance of business support systems. Additionally, it formulates information security measures to safeguard the company's assets. CMHK is committed to continuously developing and adopting the newest and most innovative technologies to support its business operations.

Commercial Stream

The Commercial Stream is primarily responsible for formulating and implementing CMHK's marketing strategy, exploring new products, and developing digital business. It also oversees the management of marketing events and channel sales activities to align with the company's objectives and ensure that customers receive the highest level of customer service in both the short and long term. Additionally, the Commercial Stream establishes high-performance standards to ensure quality is consistently met. It further guarantees customers the most superior customer services, aiming to enhance overall customer satisfaction.

General Stream

The General Stream primarily supports the operations of the commercial and technical streams. It oversees the company's financial accounting, reporting, and planning duties. Additionally, it implements and executes the company's strategy, manages and optimizes workflow processes, and handles the procurement of general and network equipment. In addition, the General Stream plays a key role in talent recruitment, development, and retention, as well as supporting employee welfare activities in order to cultivate company culture.

Supervisory Stream

The Supervisory Stream's main responsibilities encompass the legal supervision of the Company, whistleblowing, risk management, and compliance monitoring. This stream is responsible for implementing compliance policies and procedures to ensure that the company and its products adhere to all applicable laws, regulations, codes, and standards. Additionally, it assists the company in establishing an effective internal control mechanism and provides customized advice to the management to address any internal control weaknesses.

CMHK is a pioneer in the 5G network arena. Through this valuable 1-year Graduate Trainee Programme, you will develop yourself in ICT industry, join hands with various outstanding talents to build CMHK into a world-class tech innovation company, and consolidate the company's market-leading position. You will gain job-related information and skills in your own department under the guidance of seasoned mentors, enabling you to advance quickly and establish yourself as a significant player in your industry.

• You will go through job rotation to different major business functions to understand company business and operations in a comprehensive way.
• You will participate in a variety of classroom trainings and hands-on learning activities to enhance your hard and soft skills.
• You will take part in sharing sessions with senior management, where you will learn about the path to success.
• You will have chance to attend site visits and touring to our business partners and China Mobile outside Hong Kong to learn their best practices.
• You will work on group projects with other trainees to further enhance your capabilities and aid in the growth of the company.

You should be:

• Enthusiastic in ICT industry
•   University graduates from any academic disciplines,  the students from technical disciplines are highly preferred
• With not more than 1 year full-time working experience

所屬部門：財務部

崗位職責

1. Support ongoing Oracle EBS R12 and BI system.
2. Assist in month end period closing process.
3. Maintain current system settings, including COA, FSG report and user role.
4. Work closely with internal users and different stakeholders on new user requirement, design, functional specification and UAT.
5. Liaison with third party vendor.
6. Assist in system audit work.
7. Perform other ad-hoc tasks.

任職要求

1. Degree holder in Information Technology or related disciplines.
2. At least 5 years of working experience with a minimum of 2 years in Oracle EBS System support and implementation.
3. Experience SQL and IBM Cognos.
4. Experience in Telecom Industry will be an advantage.
5. Candidate with less experience will be considered as Assistant Manager.

工作時間

1. 5天工作
2. 8小時/天

福利

1. Discretionary Performance bonus.
2. Life insurance.
3. Medical insurance.
4. Education subsidies.
5. Birthday gift.
6. Marriage leave.
7. Birthday leave.
8. Staff discount.

所屬部門：網絡運營與維護事業部

崗位職責

1. Work with company Cloud & NFV platforms with ongoing technology update
2. Perform company cloud systems and network analysis, testing, planning, design, implementation, monitoring, capacity management, security operations, trouble-shooting and documentation
3. Perform prompt remedy actions, track and update progress from various parties to ensure problems been solved with minimum service impact.
4. Provide technical support and guidance to end users.
5. Work with cross functional teams across the company to enable cloud native application development and deployment automation.

任職要求

1. Degree in Computer Science / Computer Engineering / Information Engineering or related discipline.
2. 1-2 years' hands-on experience in Cloud Infrastructure is highly preferred.
3. Good Knowledge in Openstack base cloud platforms.
4. Knowledge of Virtualization technologies (VMware/KVM) / Networking (SDN, switch, router and firewall configuration) / Cloud Security are highly preferred。
5. Programming/scripting experience will be an advantage.
6. Knowledge of PaaS, Container, Dockers, Kubernetes, etc.
7. Willing to discover the latest technologies and techniques in cloud services development.
8. Creative, flexible and self-initiative.
9. Candidate with less experience will be considered as Assistant Engineer.

工作時間

1. 5天工作
2. 8小時/天

福利

1. 酌情績效獎金
2. 人壽保險
3. 醫療保險
4. 教育補貼
5. 生日禮物
6. 婚假
7. 生日假
8. 員工折扣

所屬部門：網絡運營與維護事業部

崗位職責

1. Provide daily system / database administration to manage all systems and databases (Window, Linux, Oracle, MS SQL).
2. Operation including patching, upgrade, performance tuning, monitoring, backup and recovery for critical systems.
3. Develop procedures and manuals to enhance operational efficiency.
4. Work closely with peers and developers in providing daily supports and advice to end-users.
5. Prepare reports, technical documents, implementation proposals and user’s manual.
6. Develop the dashboard for metrics display.

任職要求

1. Degree holder in Telecommunications/ Electronic Engineering/ Computer Engineering/ Information Engineering or related discipline.
2. Minimum 2 years relevant experience in telecom or computer network industry.
3. Candidates with less experience will also be considered.
4. Knowledge in python, Linux are necessary.
5. Experience in database administration and ETL programing development.
6. Experience in TCP/IP networking and database is highly preferred.
7. Passionate, responsible, flexible and self-initiative.
8. Good interpersonal and communication skills are required.

工作時間

1. 5天工作
2. 8小時/天

福利

1. Discretionary Performance bonus.
2. Life insurance.
3. Medical insurance.
4. Education subsidies.
5. Birthday gift.
6. Marriage leave.
7. Birthday leave.
8. Staff discount.

所屬部門：網絡運營與維護事業部

崗位職責

1. Manage new project includes network design, service design and implementation.
2. Perform expansion & new platforms acceptance, commissioning and deployment in CMHK network.
3. Perform software upgrade preparation, verification and deployment in CMHK network.
4. Analysis complain cases and provide resolution with vendors and service providers.
5. Plan for network change request in CMHK network.
6. Support normal operation and maintenance in CMHK network platforms.
7. 24 hours on call and onsite support required.

任職要求

1. Degree in Electronic, Computer or Telecommunication or equivalent.
2. 1 years or above experience in telecom / IP network/IT field.
3. Experienced system knowledge with hardworking, highly responsible and good analytical ability.
4. Familiar with mobile switch is preferable.
5. Initiative, independent and good interpersonal skills.
6. Good trouble shooting ability and fault analytical skills.
7. Good interpersonal and communication skills.
8. Candidate with less experience will be considered as Assistant Engineer.
9. Fresh graduate is also welcome.

工作時間

1. 5天工作
2. 8小時/天

福利

1. 酌情績效獎金
2. 人壽保險
3. 醫療保險
4. 教育補貼
5. 生日禮物
6. 婚假
7. 生日假
8. 員工折扣

In this position, you will:

• Perform administrative support to CS Intelligence Development Team
• Prepare documents to meet company requirement, such as system document, workflow, user guide, training material, English script 
• Assist Manager in resource management, such as budget control
• Support in ad hoc task as assigned 

To be successful in this position, you should meet the following requirements:

• Diploma holder in any discipline
• 2 years relevant working experience, preferable in telecom industry
• Experience in writing workflow would be definite advantage 
• Attention to detail, proven accuracy and well organized, strong sense of responsibility, sensitive to number
• Proficient in MS Word, Excel, PowerPoint
• Good command of written and spoken English and Chinese
• Immediately available is highly preferred 

 When you work:

• 5 days work 

What you enjoy:

• Discretionary bonus
• Life insurance
• Medical insurance
• Annual leave
• Birthday leave
• Birthday gift
• Marriage leave
• Compassionate leave
• Staff discount